CARSTAR West Seneca
In operation 14 years.
Our vision and mission is to provide the highest level of excellence in all of our work, repairs, and interactions. We strive to achieve and maintain a level of service that guarantees the highest customer satisfaction. It is our goal to provide our customers with the best possible collision repair service, to ensure a smooth, honest, & efficient repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
great customer service from start to finish the quality of the work done is unmatched. thank you for taking care of my car!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service! Brandy deserves so much credit for this service. She was so kind. I will never forget the kindness and generosity which was given during this experience.
Customer Service - 5.0/5.0 -
The service was more than I could have asked for!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience from beginning to end
Customer Service - 5.0/5.0 -
Great experience from beginning to end
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was not happy with the wash. There was soap residue on the roof of the car and the hatch that should have been rinsed off. Other than that, I have no complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
⭐⭐⭐⭐⭐ 5 STARS — ABSOLUTELY AMAZING SERVICE! ⭐⭐⭐⭐⭐ I cannot say enough amazing things about Car Star! From start to finish, they were absolutely wonderful to work with. They originally gave me an estimated completion date, but they actually finished my car FOUR DAYS EARLIER than expected! 🙌🎉 When I picked my car up, I was absolutely blown away by how beautiful it looked. The work was done amazingly, and my car looked better than I could have imagined! ✨🚗❤️ What really stood out to me was their communication throughout the entire process. They kept me informed every step of the way, so I always knew what was going on and never felt like I was left wondering about my car. From the amazing customer service, to the quality of the work, to getting my car back earlier than expected, Car Star exceeded my expectations in every way! If you need work done on your vehicle, I highly recommend Car Star. They truly provide five-star service, and I am beyond happy with the results! ⭐⭐⭐⭐⭐ Thank you, Car Star, for taking such great care of my car and making this entire experience such a positive one! ❤️🚗✨
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely recommend them because they were wonderful and accommodating
Repair Quality - 5.0/5.0 -
The staff was wonderful. They helped me so much anytime. I had a question. They answered it and even when a car part was late, they were apologetic, even though it wasn’t their fault they were always very polite. I highly recommend them.
Customer Service - 5.0/5.0 -
They were kind and helpful and answered all my concerna
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am extremely happy with the service I received from Brandy during this process. She kept me informed throughout the entire repair from start to finish.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautifully repaired and very timely....
Customer Service - 5.0/5.0 -
Quick, friendly and complete…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous and kept me updated and appreciate the fact that even the inside ofy car was cleaned thank you Brandy
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Only company for miles certified for these vehicles
Repair Quality - 2.5/5.0 -
I guess I'm just old school, but when you are just considered a big company, customer service doesn't seem to be too important! Speaking as a company rep. You will get paid either way!
Customer Service - 2.5/5.0 -
Customer service was great, but empty words are just that! It's disappointing because I know intentions are one thing, following through is another