CARSTAR West Seneca
In operation 14 years.
Our vision and mission is to provide the highest level of excellence in all of our work, repairs, and interactions. We strive to achieve and maintain a level of service that guarantees the highest customer satisfaction. It is our goal to provide our customers with the best possible collision repair service, to ensure a smooth, honest, & efficient repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Will recommend
Repair Quality - 4.5/5.0 -
Very pleased
Customer Service - 4.5/5.0 -
Very pleased
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would say at 10 they were awesome
Customer Service - 5.0/5.0 -
They went out of their way for me. They were great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super satisfied and they were able to accommodate the timeframe needed for my car to be finished and such an amazing staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Looks brand new. The guys in the front were great and easy to work with. Combine that with a fresh shiny car wash and interior detail.. 10/10 service. I tipped 50$ and I usually don’t do that lol.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair was great. Inside of the rear of the suv was coated in dust from sanding. Looked like they cleaned the front, but missed the back.
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
The doors look great. My car is loud and vibrates when driving. It didn’t do that before.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
You did a great job on my car I love it it’s a 10/10 it was perfect
Customer Service - 5.0/5.0 -
10/10
Likely to Recommend - 5.0/5.0 -
The front‑end repair on my Jeep Renegade was exceptional — the craftsmanship is so precise and seamless that it genuinely looks brand new. The lines are perfectly restored, the paint matches flawlessly, and every detail reflects true skill and pride in their work. It’s the kind of result that makes you forget the damage ever happened. The team at this auto body repair shop delivers outstanding customer service and truly goes above and beyond. Their communication is clear and consistent, so I always knew exactly what to expect and how long each step would take. They handled everything seamlessly — even arranging my rental car — which made the entire process effortless for me. The quality of their work is exceptional, and the attention to detail shows. I was especially impressed that my vehicle was cleaned so thoroughly after the repair; it was an unexpected touch that really exceeded my expectations. I highly recommend this shop to anyone looking for professional, reliable, and customer‑focused auto body repair.
Repair Quality - 5.0/5.0 -
exceptional service — professional, efficient, and made the entire experience effortless.
Customer Service - 5.0/5.0 -
Thank you Michael and Ms. Brandy for clear, consistent communication so I always knew what to expect and how long everything would take. They even arranged my rental car, making the whole process smooth and effortless for me.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always tell everyone what a great place to do business!
Repair Quality - 5.0/5.0 -
Carstar made it so easy and are an excellent business to deal with! Scott was great! Excellent customer service!
Customer Service - 5.0/5.0 -
Excellent service kept in constant communication giving me updates on the status of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
For sure will recommend
Repair Quality - 5.0/5.0 -
Very nice, respectful and most importantly fast. They were done even before the date given.
Customer Service - 5.0/5.0 -
Very good customer service