CARSTAR Babbsco Collision

5.0 (1,595reviews)
100%
8624 Niagara Falls Blvd.,  Niagara Falls,  NY  14304
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Shop AssistantSparkles

In operation 44 years.

Babbsco CARSTAR Collision has been in business for over 40 years. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We pride ourselves in insuring complete customer satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 11:00 am
* Holiday hours may differ.
GM Basic
Hyundai
I-Car
Infiniti
Kia
Nissan
Nissan GTR

Reviews (1,595)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or better than before the incident. The team receives high marks for professionalism, friendliness, and going above and beyond, including detailing vehicles inside and out as a welcome surprise. Communication stands out as a key strength, with customers appreciating daily text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers frequently highlight the seamless, stress-free experience and express strong willingness to return and recommend the shop to friends and family. A few customers noted minor areas for improvement, such as occasional delays and parts-related issues, though these were generally well-communicated by the team.
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"... scheduling. I came in on the fifth day and was so excited. My car looked better than it did before the incident. They even detailed my vehicle for me. Which I really ..." Read more
"Excellent service. They repaired my vehicles rear end damage making it look brand new again. They went above and beyond ..." Read more
"The entire staff, from the front desk to the auto body technicians, made this entire process so smooth. ..." Read more
"Have had them fix several cars over the years. Always extremely satisfied with their work! Personnel easy to work with, very professional, helpful and ..." Read more
"All personnel were professional, personable, knowledgeable, and client centered. We chose the right place to ..." Read more
"Exceptional service and very helpful staff. Completed repairs in the exact timeframe they gave. My car looks brand new. Highly recommend!!!!!!"
"My truck was fixed long before they said it would be! We were so happy to get the call!"
"It was ready 2 days early!"
"It was even early"
"There were some delays and I am ok with it. The job was done correctly. My car looks great and I couldnt be happier"
"... very satisfied with the work done to my vehicle and the communication was A+ upfront and honest I would definitely recommend and return" Read more
"I found them to be completely informative every step of the way letting me know how the repairs were going and estimated ..." Read more
"Extremely professional, excellent quality work, timely repair with great communication. Highly recommend ..." Read more
"Professional, on time, great communication ,great work"

My Experience

They were so kind and did an amazing job! I highly recommend them. Every step of the way they kept me updated. Thank you

Likely to Recommend

Repair Quality

They did a great job. They kept me updated every step of the way. I highly recommend them.

Customer Service

Returned Clean

My Experience

Derek and the guys did an amazing job fixing my car. They are very courteous, friendly and go out of their way to make a customer pleased. I will highly recommend them. Thank you

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Repair Quality

Derek and the guys were amazing and my car looks fabulous. Highly recommend BABSCO

Customer Service

Very courteous and friendly

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great, friendly and ahead of scheduled completion

Customer Service

My Experience

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Returned Clean

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Repair Quality

They did a great job fixing my suv and paid attention to detail

Customer Service

They were in close contact with updates throughout the process

Returned Clean

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Returned Clean

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My Experience

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You guys were awesome! Definitely would recommend!

Repair Quality

Customer Service

Returned Clean

My Experience

3rd trip to Babbsco Carstar to get damage fixed. Every time I come away completely satisfied. They treat customers like friends. The work they do is great. I suggest them to others all the time

My Experience

Very personable and friendly. They did a great job on my truck. I would just keep the customer updated a little more on the progress of their vehicle. I would highly recommend this shop to anyone.

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Repair Quality

Very friendly to work with.

Customer Service

They were all fantastic

Returned Clean

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Repair Quality

They were great and would recommend to anyone

Customer Service

My Experience

Great job, as always

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Repair Quality

Great job, couldn't be happier

Customer Service

Returned Clean

My Experience

Im very pleased with your work and your service plus how you took care of me with the rental company. Also on how you cleaned the Jeep inside and out.I will recommend your service to all that I can .

Likely to Recommend

We have told our family and friends about your business and how we appreciate the work that you do

Repair Quality

Everything is just great I am very happy and proud of the work that you have done it looks like it just came out of the factory.

Customer Service

Your staff is very helpful and knowledgeable about what needs to be done and courtesy

My Experience

Dennis was very experienced explaining in detail the repair process. Paperwork was processed and and car rental confirmed. The car looks amazing. CARSTAR Babbsco employees in Niag. Falls are the best.

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Repair Quality

Thank you travelers. CARSTAR auto repair was very good. I received daily reports . Chauffeur to enterprise car rental was nice

Customer Service

100% would recommend them to family, friends,

Likely to Recommend

I was actually recommended to this shop by a family member and I'm glad I took their advice. From start to finish everyone at the shop was awesome, professional and performed quality work.

Repair Quality

Quality of repair was above and beyond what I was expecting.

Customer Service

Everyone at the shop was friendly, helpful and had excellent communication.They all went above and beyond to meet my needs, not matter how small or large they were.

My Experience

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My Experience

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I will recommend Babbsco to everyone I know their Professionalism Customer Service and Repair work was excellent

Repair Quality

My experience with Babbsco was exceptional from beginning to end. The customer service and communication and professionalism was exceptional I would highly recommend them and will be recommending them to everyone I know.

Customer Service

Customer Service was exceptional