CARSTAR Ferber Automotive

5.0 (869reviews)
99%
8120 Erie Rd.,  Angola,  NY  14006
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Shop AssistantSparkles

In operation 55 years, 47 years at this location.

Carstar Ferber Automotive specializes in high-quality collision repairs, excellent customer service, and satisfaction in Angola, NY. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (869)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for professionalism, courtesy, and friendliness throughout the repair process. Communication stands out as a key strength, with customers appreciating frequent updates and being kept informed at every stage. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate the attention to detail, including vehicles being returned spotlessly clean. A few customers noted minor issues upon vehicle return, such as parts needing follow-up or a tire mismatch, suggesting continued attention to final quality checks before delivery could further enhance the experience.
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"This place is absolutely amazing. They did a great job and went above and beyond. Very happy."
"My car looked brand new after repairs. I would recommend them for all collision repair. Staff was very courteous ..." Read more
"Excellent service in every way"
"Customer service is second to none - professional and friendly through every stage of the repair work. Kept me updated ..." Read more
"Vehicle was ready to be driven off the lot like it was brand spanking new"
"Vehicle was ready earlier than expected"
"... Professionalism and courtesy throughout entire process. Car was finished when they expected. Answered all questions and friendly." Read more
"It was ready a day early."
"Polite, effective, and finished before promised time."
"... was the result of CARSTARs efforts for excellence, the truck was beautifully completed. I am so proud to show off my truck! Thank you." Read more
"... great job updating me on the status of my vehicle. I never once felt like I was in the dark about my own truck." Read more
"Great communication, convenience, and service"
"Best place to go keeps you in the loop on whats going on constantly and truck looks better now than when I drove it home ..." Read more
"Everyone was so friendly. I loved the updates they would call me with and make sure I was informed. My car looked amazing when I picked it up and I ..." Read more
"Ferbers were fantastic during the whole process. Keeping me informed at every step. Car came back in better shape than when it went ..." Read more

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Repair Quality

Very professional and quick service

Customer Service

Very friendly and professional

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Repair Quality

Incredible customer service

Customer Service

Great people

Returned Clean

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Great work. Very professional. Personable and skilled.

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Repair Quality

Very satisfied with the repair & Justin was very kind and helpful!!

Customer Service

Very satisfied!

Returned Clean

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Repair Quality

Excellent work and elite customer service

Customer Service

They work to create a welcoming and professional atmosphere

Returned Clean

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I am in Angola for vacation when my car was damaged. The shop took care of everything!! Im so glad to hear back to Florida with piece of mind knowing its good to go!!! They are AWESOME!!!!

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We will return and refer out to friends and family!

Repair Quality

Amazing! Our vehicle was totally repaired, waxed and the inside cleaned as well. Very impressed! Fast repair and easy!

Customer Service

Professional and executed communication well!

Returned Clean

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Returned Clean

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Patient n knowledgeable

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Returned Clean

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Repair Quality

Great place. Honest. Repaired my suv nicely

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Returned Clean

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Just a smooth and great process along with my car looking great

Repair Quality

Everyone was so friendly. I loved the updates they would call me with and make sure I was informed. My car looked amazing when I picked it up and I loved that they went the extra mile with making sure my car was clean and smelled fresh after being repaired.

Customer Service

It was great! They were all so friendly.

Returned Clean

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Repair Quality

My car looked brand new after repairs. I would recommend them for all collision repair. Staff was very courteous and helpful.

Customer Service

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Yes quality work i'm already telling people about the job well done

Repair Quality

Flawless job

Customer Service

Unbelievable help. Called you to tell you what was going on with your vehicle

Returned Clean

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Repair Quality

Customer Service