Basil Ford

4.5 (718reviews)
89%
1540 Walden Ave,  Cheektowaga,  NY  14225

In operation 40 years, 38 years at this location.

A newly updated facility with multiple techs and multiple paint bays. We are also I CAR certified gold and aluminum repair certified. We work on all original equipment manufacturers and all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (718)

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The vehicle looks new again after being damaged due to the hit and run. I thank you Basil aford for the repairing the vehicle that I purchased this year in April. I hope you got paid enough money from Kamper insurance for a job well done.

Customer Service

Returned Clean

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The work was done well. (At this moment). I didn't appreciate having to wait while my car was"dead" as my vehicle door wasn't properly shut and...needing a second trip back to the repair shop as my radio(brand new) was blown (the fuse) due to needing to charge the dead battery. Took two hours of my day.

Customer Service

Wonderful staff

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Customer Service

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They called me and told my vehicle was done I arrived and noticed the bumper was sticking out 1/4 of an inch from the fender there’s a plastic shroud that was still scuffed up from the accident. They claimed the bumper was like that from a previous accident not being repaired properly so they put on a new bumper at their cost and then told me it was done again. I returned to the garage and noticed a scuff mark on the front bumper there was paint missing from the fender where the bumper met and also a white scuff mark on the bumper they had to buff off also a plastic Stroud in the bumper was not installed properly after they messed with it got a close, put some touch up paint in the fender then they reduce my deductible by 100 bucks. Originally he was going to make my deductible $50 lower due to The repairs not being 100% correct. I said what about the other $50 for my waste a trip up the first time when the vehicle should’ve been repaired. So they reduced my deductible by $100.

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Car looks beautiful so far. Havent had a chance to look under the hood yet.

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I really love the fact that they got the door just right the color of the stripes everything I'm totally satisfied

Customer Service

My Experience

Car looks great, they even cleaned out the inside. They were also ahead of schedule. Great job!!

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My Experience

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I have dealt with this shop in the past and have always been pleased with the service

Repair Quality

Every one was very helpful. It took a few weeks to complete the repairs but it was worth the wait

Customer Service

Everyone I spoke with was very receptive to my questions

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The work was excellent, communication was the problem.

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Was not informed of delays in the repair

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