Basil Ford
In operation 40 years, 38 years at this location.
A newly updated facility with multiple techs and multiple paint bays. We are also I CAR certified gold and aluminum repair certified. We work on all original equipment manufacturers and all insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
They let me drive away after said vechile was all detailed. There was so much dust in it I went back inside and complains after waiting for my be home for an hour I had to get to work so never was cleaned up also I noticed they never changed wing window so I had to be inconvence next day they said half hour. Well it ended up being like almost 2 hours in which I had to call in late for my job
Customer Service - 3.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
My car looks great, but I thought it was standard that repair shops also top off the fluids in your car when you get a major repair; that didn’t happen in my case and everyone I talked to after the fact was shocked to hear that, so it isn’t just me thinking this.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The young man that help me is name is Ryan he was very nice.
Customer Service - 5.0/5.0 -
the young man is name is Ryan he was very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best Experience I’ve ever had at a car dealership in my life. Kept me informed during the whole process from start to finish. Exceptional work. Thank you Basil Ford Collision!
Customer Service - 5.0/5.0 -
Best customer service department I’ve ever dealt with at a dealership
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I like bringing my car to your shop because if anything is wrong basil ford correct the problem
Repair Quality - 4.0/5.0 -
It took a lot longer than what I was told
Customer Service - 5.0/5.0 -
Both Tim and Neal did a great job
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service from Tim on Walden Avenue. He was very informative and answered all questions.
Customer Service - 5.0/5.0 -
Excellent and humorous!
Likely to Recommend - 5.0/5.0 -
Very satisfied with the job
Repair Quality - 5.0/5.0 -
Always great communication and answered any questions
Customer Service - 5.0/5.0 -
Very attentive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank You So Much 💕