Basil Ford
In operation 40 years, 38 years at this location.
A newly updated facility with multiple techs and multiple paint bays. We are also I CAR certified gold and aluminum repair certified. We work on all original equipment manufacturers and all insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I was thrilled when Basil said they could get my car in right away for repairs. But beyond that communication was terrible. I was only ever called twice by Basil staff and that was to go over the initial estimate and to tell me my vehicle was ready. I was also told about 4 different dates for when my car was going to be ready. For all updates I had to call them. In all of those calls I was told that mechanical is backed up, we’re busy. We’ll call with updates. Those updates never came, one I’m particularly not happy about is that the never told me an additional $1800 worth of work needed to be completed. Only found out when I received an email from insurance. Further, after I had picked up the car, I had to take it back because they put the fender back on incorrectly and they needed to complete an alignment. Wasting more of my time.
Customer Service - 0.5/5.0 -
When I picked up my car I expressed my disappointment with the lack of communication and all I was given was excuses of we’re busy.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The trunk door has a gap
Customer Service - 4.5/5.0 -
They were very kind. Answered a bunch of questions
Likely to Recommend - 0.5/5.0 -
It took 30 days and they couldn't fix my vehicle and it had to be sent to a different dealership
Repair Quality - 0.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very pleased would return there for my automotive repair
Customer Service - 4.5/5.0 -
Very satisfied, customer service was tapped here
Likely to Recommend - 5.0/5.0 -
I’ll tell my friends that they’re good
Repair Quality - 5.0/5.0 -
It was fast and my car looks brand new Thank you so much
Customer Service - 5.0/5.0 -
They are nice
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
Still waiting on parts and for it to be fixed been over a month now not happy
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
ALL I, TALK ABOUT TO MY FRIENDS AND FAMILY IS HOW PLEASE I'M WITH THE OVERALL SERVICE THAT BASIL FORD HAVE ALWAYS GIVEN ME!
Repair Quality - 5.0/5.0 -
THANKS SO MUCH FOR REPAIRING MY VEHICLE IT LOOKS AND SMELLS SPANKING BRAND NEW! BASIL FORD DID A EXCELLENT JOB!
Customer Service - 5.0/5.0 -
THANKS FOR TAKING CARE OF MY VEHICLE AND RETURNING THE RENTAL! EVERYTHING WAS TAKING CARE OF IN A TIMELY MANNER AND I, AM TOTALLY SATISFIED!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was taken on quick Had updates with car repairs car was ready earlier than expected
Customer Service - 5.0/5.0 -
Explained everything in detail and was orafanized with paperwork
Returned Clean
Likely to Recommend - 2.5/5.0 -
I really don't recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
There a few issues that I have to take care of myself from another dealer.
Customer Service - 2.0/5.0 -
The inside of the vehicle was covered in dust, the passenger window had overspray on it that I had to clean off myself with a razor blade. They knew when I was arriving for the vehicle, and it wasn't ready for me, it was covered in snow and I had to wait while they cleared it off and it warmed up. It should have been ready to go.
Returned Clean
Likely to Recommend - 5.0/5.0 -
If I know someone that needs work I’ll refer them over.
Repair Quality - 5.0/5.0 -
Looking brand new thank guys!
Customer Service - 5.0/5.0 -
Totally helpful with my questions and concerns Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
The coordination between Geico, Enterprise, and Basil was excellent.
Repair Quality - 4.5/5.0 -
Communications were good. The radar is blocked message has not cleared on the Hyundai as of this time, but being fair, it hasn't been driven all the much.
Customer Service - 5.0/5.0 -
Everyone was great