Basney Imports
In operation 26 years.
Basney Imports is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I was never was contacted when my parts arrived, or to schedule my car for repairs, when my car world be done. I had to call every time.
My Experience - 5.0/5.0 -
Everything was completed as promised and the car is as good as it was prior to the accident.
My Experience - 5.0/5.0 -
Heidi was extremely helpful with getting the insurance filed. Tremendous customer service on her part.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work they did on my Honda Odyssey was perfect!! There was a slight delay finishing the job but I blame that on our insurance company.
Customer Service - 4.5/5.0 -
Everyone I spoke with or via email was courteous and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed how seamless everything was.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt was very helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service & timely repair. Only negative is the 3% credit card surcharge. That is a cost of doing business. Customers should not be penalized for using credit cards.
Likely to Recommend - 0.5/5.0 -
Highly dissatisfied.
Repair Quality - 0.5/5.0 -
Wouldn’t recommend
Customer Service - 0.5/5.0 -
Poor communication had to call them first. Had a collision repair got bent and broken tie rod ends and was told it was my fault Greg showed no accountability for incident. Got car worked on had it for 30 mins it started overheating sent it back was a hose clamp took 2 days before I had car back.l had no coolant in it and steering issue upon return got diagnosed and eas confirmed that this was from the tow truck company ran tow chains thru my tire and around my tie rods.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Fabulous service !
Repair Quality - 5.0/5.0 -
Basney was very helpful with getting repairs done quickly well done. They were helpful with getting us to pick up rental & the return as well.
Customer Service - 5.0/5.0 -
Repair shop personnel were very helpful & personable!