Batts Body and Paint Inc.

4.8 (214reviews)
95%
809 Guilford College Rd,  Greensboro,  NC  27409

In operation 45 years, 30 years at this location.

Batts Body and Paint is a family owned and operated auto repair business that has been providing quality and honest collision and auto body repair services in Greensboro and surrounding areas since 1981. At Batts Body and Paint we repair every make and model of car to meet our high standards, specializing in European cars including Mercedes Benz, Audi, Volkswagen, to name a few. We work with all insurance companies, so don't let them dictate where to take your car. Remember it is your car and you have the right to have it repaired where ever you would like.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz

Reviews (214)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before the incident. The team received high marks for professionalism, friendliness, and going the extra mile to ensure customer satisfaction. Communication was frequently highlighted as a strength, with customers appreciating regular updates via text and phone throughout the repair process. Timeliness was generally well-received, with several customers noting early completions, though a few mentioned delays often attributed to parts availability or insurance adjustments. Some customers pointed out concerns around communication gaps and low fuel levels upon vehicle return, reflecting areas where customers felt improvements could enhance the overall experience.
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"... bumper from a neighbor's daughter backing into it. Batts Body & Paint did a fantastic job. I am extremely satisfied with the work they put into ..." Read more
"... repair. Ive dealt with a lot of body shops before, but Batts is the only one I would take my car to and know it will be done right." Read more
"... Paint are the best! They are helpful and responsive. The work that they do is the very best." Read more
"Excellent work. Beautiful paint job. Cannot tell where damage had been."
"... having scraped the top of my trunk on my garage door. Fantastic Quality and Service. I highly recommend these guys." Read more

My Experience

Everything looks great. Nice job on the color match. I’ll let you know if I notice anything that was missed. Cheers!

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They did a great job. Very organized and detailed

Customer Service

Returned Clean

My Experience

I cannot overstate the seamless confidence of getting my car repaired at Batts Auto. I went to two highly rated shops for estimates. Batts was more specific, more professional, more confident in the outcome I could expect. Easy decision. Car is back. Like new. Not one problem. They dealt with the insurance company at every step. They justified any and all supplementals needed without denials. Pros who care. Thank you!

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Even fixed my slow leak on my rear tire! Thanks

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Returned Clean

My Experience

They are efficient and very professional. They do excellent work and are very pleasant to work with

My Experience

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Repair Quality

I would like to thank you and your crew wonderful job

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Returned Clean

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Repair Quality

Excellent work and communication throughout the repair. I’ve dealt with a lot of body shops before, but Batts is the only one I would take my car to and know it will be done right.

Customer Service

Returned Clean

My Experience

Batts ALWAYS DO AMAZING JOB !!! Thank you once again!

Likely to Recommend

Only if high quality work required on high end vehicle.

Repair Quality

Excellent work. Beautiful paint job. Cannot tell where damage had been.

Customer Service

Generally excellent. Delays extended completion of the work

Returned Clean

My Experience

Excellent work! Car looks showroom new!

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No issue recommending you. Hopefully you learn from our experience and treat the future customers better

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Returned Clean

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Great customer service, awesome work & very efficient!

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The car looked new.

Repair Quality

Job well done. Liked the emails for progress along the way

Customer Service

Paying by cash was not ideal. But other choices were expensive

Returned Clean

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Have done that many times before

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Returned Clean

My Experience

From the moment I walked into Batt’s office, they were professional and communicative. I felt welcomed and at ease. The job was done flawless. My BMW looks new and the price was fair. Thank you Batts, Nick and Addison. ~Faith

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Everything about the experience, including repair to the car was the highest quality

Repair Quality

The workmanship was perfect.

Customer Service

Most of the time I spoke with Nick, but I did speak to a few other others over the course of the repair. Everybody was very professional.

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Fantastic group of individuals to do business with.

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Returned Clean

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Returned Clean