Batts Body and Paint Inc.

4.8 (214reviews)
95%
809 Guilford College Rd,  Greensboro,  NC  27409

In operation 45 years, 30 years at this location.

Batts Body and Paint is a family owned and operated auto repair business that has been providing quality and honest collision and auto body repair services in Greensboro and surrounding areas since 1981. At Batts Body and Paint we repair every make and model of car to meet our high standards, specializing in European cars including Mercedes Benz, Audi, Volkswagen, to name a few. We work with all insurance companies, so don't let them dictate where to take your car. Remember it is your car and you have the right to have it repaired where ever you would like.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz

Reviews (214)

Likely to Recommend

I would highly recommend Batts Body and Paint to anyone looking for a professional team who does excellent work.

Repair Quality

My Chrysler 300 had severe damage behind the front bumper from a neighbor's daughter backing into it. Batts Body & Paint did a fantastic job. I am extremely satisfied with the work they put into making my car like new. Batts Body & Paint is an extremely professional and hard working outfit. I am completely satisfied with their work and work ethics. I give them a 10 rating based on the quality of their work.

Customer Service

Excellent quality work and wonderful people. What could go wrong with this combination? Marta LeFave

Returned Clean

My Experience

Excellent job! Cannot even tell there was any damage!

Likely to Recommend

Repair Quality

Excellent job! Great customer service!

Customer Service

Returned Clean

My Experience

Car looks great. Really appreciate your team working through the changes to State Farm’s initial, virtual estimate to get everything that needed to be addressed taken care of!

Likely to Recommend

Every day of the week and twice on Sunday ...

Repair Quality

They worked through the painful amendment process with my insurance company to make sure my car was returned to me "right."

Customer Service

Polite, professional, kept me informed of status. Was able to work me in earlier than promised when the car became undriveable.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Neighbor CRASHED my Volvo while parked. Returned better than before. Debris in highway was un-avoidable and damaged my Acura, again, returned better than before incident. Extra parts ordered and insurance balked and they wanted the best outcome…..a day or 3 extra. An OEM surcharge ( blame ins not Batts ) and they will deliver better than before incident. Believe

Likely to Recommend

Any and every time I hear who’s a good body shop, my response will be Batts…

Repair Quality

2 times my cars were damaged ( one significantly ) and Batts returned them better than prior to their incidents ( both NF by the way )…. Higher end and relatively new to me I asked about who is really good around Greensboro.. There may be several, but any unfortunate incidents for family / friends I hear about. I recommend Batts on Guilford Col Rd. (

Customer Service

They explained the situations as parts arrived, Left side part delivered in box marked right…..etc.. This really requires OEM, that not so much etc.. Just generally, once brought in, appreciate the standards they’ve achieved for me twice. It took a couple extra days. Returned better than prior to unfortunate incident. That’s a win for me in this day and age….

Likely to Recommend

Repair Quality

I brought my vehicle in after having scraped the top of my trunk on my garage door. Fantastic Quality and Service. I highly recommend these guys.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the beginning of the process to the completion, everyone involved in repairing my car at Batts Body & Paint acted with professionalism and knowledge, plus kept me informed of status in the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always excellent performance with your repairs

My Experience

My Experience

Repair took longer than I expected; however, I was completely satisfied with the work and with the cleanliness of the car when it was returned.

Likely to Recommend

Repair Quality

You worked with my car and me until it was right. Thank you so much.

Customer Service

You worked with my car and me until it was right. Thank you so much.

Returned Clean

Likely to Recommend

Repair Quality

the delay was the part but once it arrived, they called me back and took care of it.

Customer Service

Returned Clean

Likely to Recommend

I would not recommend any other !! This crew is top notch.

Repair Quality

Customer Service

You could not ask for any better . Despite how busy they are , they NEVER denied prompt and courtesy response & service !!

Returned Clean

Likely to Recommend

They did great work but 2 months for a simple rear ended bumper is absurd!

Repair Quality

Customer Service

The work was very slow-a rear ended vehicle took over 50 days to be completed!

Likely to Recommend

Highly recommend

Repair Quality

Kept informed of all stages of repairs

Customer Service

Customer service provided excellent service

Returned Clean

My Experience

Quality work, great customer service. My car has never looked better than it looked when they returned it to me.

Likely to Recommend

Repair Quality

Overspray on hood and windshield. Otherwise repair is done very well thank you. Will use again if needed.

Customer Service

Excellent