Baumann Ford Oregon LLC

4.7 (281reviews)
95%
2811 Navarre Ave,  Oregon,  OH  43616

Baumann Ford Oregon Collision Center is a brand new state of the art shop. We are certified in aluminum repairs, all our technicians have a welding certification, and multiple I-CAR certifications. Our technicians have been doing repairs for over 30 years and well trained office staff.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (281)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff described as friendly, professional, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or factory-fresh after service. Communication stands out as a strength, with customers appreciating regular updates via text and phone calls during repairs. Timeliness is generally positive, with several repairs completed ahead of schedule. The shop demonstrates strong attention to detail, often returning vehicles cleaner than when dropped off. While some customers experienced communication delays or minor issues requiring follow-up visits, the overall sentiment reflects high satisfaction with the professional service and quality workmanship provided.
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"Best customer service Ive ever experienced that a car dealership. Went above and beyond, communication ..." Read more
"Baumann Fords body shop did a great job fixing the bumper on my suv. Also cleaned up my dash and floor ..." Read more
"They were thorough and provided fantastic service and support."
"You left screws out my grill almost fell off. Very in professional"

Likely to Recommend

Repair Quality

I was very satisfied with their work and timely return of my car.

Customer Service

The communication was good

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Repair Quality

Very Courteous

Customer Service

Very knowledgeable

Returned Clean

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Repair Quality

Customer Service

My Experience

I went to use my horn today and it’s not working. I’m not sure if they checked anything under the hood. I had told them what I knew wasn’t working prior to service. . That is the left blinker,air conditioning , front left tire pulling needed alignment and a possible broken tie rod. I ne ruined several times that I hoped they checked u der the hood for further damages. Hoping there’s not more. I spoke with Annie today and will be taking my car in in a few days as I’m out of town to have the horn checked.

Likely to Recommend

Repair Quality

The actual repair looks good but their communication skills are very poor. It took 6 plus weeks. Never received any updates unless I called numerous times on my vehicle. I got my car back this past Tuesday night and went to use my horn Wed am and it didn’t work. It worked prior to the accident. I called the dealer that day and took it in today to be checked. They are ordering a part. Hoping nothing else shows up not working!!

Customer Service

Initially was poor. They did come through with a loaner after my 30 days.

Likely to Recommend

Repair Quality

Little trouble figuring out how to get by the safety system of a hybrid. But overall I'm very pleased

Customer Service

Staff is outstanding and extremely helpful.

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

I've only had it back for almost a day now, but so far so good. Annie is wonderful asset to Baumann.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you great job

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Yes reconend to family

Repair Quality

Thank you 4 the repairing my car looks very nice great job appreciate it

Customer Service

Returned Clean

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Repair Quality

Car is still making sounds. Took it back and a worker got in the car and witnessed the same sounds I was hearing. He did say I can bring it back later this week to get it checked out.(what I asked for and he confirmed it). So I’m very happy about that.

Customer Service

My Experience

My vehicle was taken care of with competence and efficiency. My thanks to everyone who helped work on it

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys do good wor k👍

Likely to Recommend

Absolutely

Repair Quality

Estimate was quick and easy. Parts were in very fast. Everyone was very friendly and my car looks amazing!

Customer Service

They were extremely friendly and very helpful

Returned Clean

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Repair Quality

Baumaunn Ford did an excellent job on my car. The job was done in a timely manner and Ann was great to work with!

Customer Service

Very happy with their customer service.

My Experience

Great service and friendly staff

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

They repaired what needed to be fixed in a reasonable amount of time! Anne was wonderful to work with. She is amazing 👏. Thank you

Likely to Recommend

Repair Quality

Customer Service

Anne was wonderful to work with there

Likely to Recommend

Repair Quality

Customer Service

Returned Clean