Baumann Ford Oregon LLC

4.7 (297reviews)
94%
2811 Navarre Ave,  Oregon,  OH  43616

Baumann Ford Oregon Collision Center is a brand new state of the art shop. We are certified in aluminum repairs, all our technicians have a welding certification, and multiple I-CAR certifications. Our technicians have been doing repairs for over 30 years and well trained office staff.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (297)

Likely to Recommend

Not happy with the quality. I feel like they don't really care to fix it correctly. I understand they other vehicles they are working on but I feel like I'm being pushed aside.

Repair Quality

The repair had a horrible paint job and there is a dent in the new bumper. They told me they were gonna order another one and would paint it and have it ready so when they called me to bring my car back they wouldn't have my vehicle for maybe m9re than a day or two. It's been over a month and they keep telling me they haven't gotten another one yet.i will be calling Grange today to see if you will have better luck than me because it seems like I keep getting the run around. I've been more than patient and I think it's just ridiculous now.

Customer Service

They were very nice. I'm just dissatisfied with them taking so long to fix my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Took no time at all and you can't tell they replaced the bumper. Perfect work!

Customer Service

They were amazing, I believe I mostly dealt with Annie. She was friendly and had all the information I needed.

Likely to Recommend

Very good overall experience

Repair Quality

They did a very good job considering the age of my truck

Customer Service

Very good

Returned Clean

My Experience

Job well done! Thank you so much

Likely to Recommend

Repair Quality

Good

Customer Service

Very good

My Experience

Back end was fixed in less than a week!!! Even tho it was minor damage it was greatly appreciated to have it done so quickly. Looks great too! I spoke with Jesse most and he was very quick to respond to my emails and always straight forward. Thank you all!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Again Lane was awesome to work with

Repair Quality

Awesome job as far as I know.Only driven to and from work mostly..But so far so good

Customer Service

Lane was good to work with..Kept me updated on what was going on with my truck..Went beyond and got a bed liner put in

My Experience

Thank you to all who did the repairs and to the lady that delt with the insurance company on my behalf and made sure everything went smooth.

Likely to Recommend

Yes I will

Repair Quality

For some reason now my car shakes when I stop it never did that

Customer Service

Great people

Returned Clean

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Repair Quality

Customer Service

Customer service was a 10+

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I asked for a quote on replacing a tail light also but never got it

Customer Service

Returned Clean

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Repair Quality

I was very satisfied with their work and timely return of my car.

Customer Service

The communication was good

Likely to Recommend

Repair Quality

Very Courteous

Customer Service

Very knowledgeable

Returned Clean

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Repair Quality

Customer Service

My Experience

I went to use my horn today and it’s not working. I’m not sure if they checked anything under the hood. I had told them what I knew wasn’t working prior to service. . That is the left blinker,air conditioning , front left tire pulling needed alignment and a possible broken tie rod. I ne ruined several times that I hoped they checked u der the hood for further damages. Hoping there’s not more. I spoke with Annie today and will be taking my car in in a few days as I’m out of town to have the horn checked.

Likely to Recommend

Repair Quality

The actual repair looks good but their communication skills are very poor. It took 6 plus weeks. Never received any updates unless I called numerous times on my vehicle. I got my car back this past Tuesday night and went to use my horn Wed am and it didn’t work. It worked prior to the accident. I called the dealer that day and took it in today to be checked. They are ordering a part. Hoping nothing else shows up not working!!

Customer Service

Initially was poor. They did come through with a loaner after my 30 days.