Brondes Ford

4.8 (2,042reviews)
98%
5545 Secor Rd.,  Toledo,  OH  43623

In operation 60 years.

Brondes Ford Toledo is a family owned dealership for over 50 years. Our goal in the collision center is to restore a vehicle to pre-accident condition in a timely manner. Our trained technicians, modern equipment, and a completely separate, fully equipped, certified aluminum shop insures we can repair any vehicle. Our use of Autowatch keeps the customers involved with the repair process all the way through so they can see everything we are doing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,042)

Customers say
Overall Customer Satisfaction
Customers consistently praised the body shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The text message update system received widespread appreciation, keeping customers informed at every stage. Timeliness was a standout strength, with numerous vehicles completed ahead of schedule. Complimentary interior and exterior cleaning upon pickup was a frequent and pleasant surprise. Staff were repeatedly described as friendly, professional, and courteous. A few customers noted areas for improvement directly from their experiences, including occasional missed repairs from estimates, paint quality concerns, and communication gaps around pickup readiness.
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"No issues with the repair. The vehicle looks brand new, as expected."
"The team at Brondes Ford Toledo Body Shop did a great job at not only cleaning completing the repairs on my vehicle in a timely manner, but also in keeping ..." Read more
"Brondes is professional and prompt. Their body shop work is excellent. I have confidence in their work after ..." Read more
"Should not have called us to release the car when there were still bubbles in the paint."
"... intill the next Wednesday and pick up my truck and they did not replace the driver door mirror that was on the estimate to do .I took the tru k to show them ..." Read more
"... I asked. Loved the regular updates via text. And you finished the repair early and my vehicle looks brand new. Thanks a lot." Read more
"Everything was exceptional! Communication was amazing and the job was finished 5 days earlier than expected. I love the convenience of the partnership with the ..." Read more
"Seemed to take way too long than I expected, four weeks. And did not manage expectation of when it would ..." Read more
"Ready within 4 days of drop off and five days before promised!"
"... you guys hit it out of the ballpark not only did you get it back super fast it looks great I am extremely happy if you need me to make a commercial just let me know ..." Read more
"Communication via text kept me updated every step of the way. Additionally, when interacting with staff in person ..." Read more
"Everything was exceptional! Communication was amazing and the job was finished 5 days earlier than expected. I love the convenience of ..." Read more
"I would be a whole lot more impressed had a real person called me to explain and if I were you I'd be a little ..." Read more
"Love the text constant updates"
"... than projected. Staff was friendly and informative. The texting updates are amazing and it was returned cleaner than I left it. 5 Stars." Read more

My Experience

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My Experience

The body work is fine and I'm happy with it. However since I got it back I've had a intermittent, severe powertrain / sudden RPM spike when coming to a complete standstill.. I'm wondering if a sensor was disconnected and reconnected causing the problem?

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Customer service was fabulous!

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Very please working with Sam & Lisa. There was issue with insurance and they took care of problem and I had Bronco back quick thanks to them.

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Returned Clean

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Had a great experience working with Brondes Collison. Very professional and friendly. They kept me informed through the whole process.

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Friendly and professional

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I detail the inside of my cars really well. I cleaned it out a day before I dropped it off. And the inside when I got it back looked as though the windows were either down or the car doors were open while the work was being done. The dust in my interior was really thick.

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In the department for the repairs from accident everyone was fantastic especially Lisa

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Thank you for such a beautiful repair of my car. Looks just like new!! All employees were so welcoming.

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I was very happy with the repair on my car

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Returned Clean

My Experience

Did a very very good job 💯 y'all are my alley cat🐈 mechanic 🧰 fo now on 😉💪

My Experience