Brondes Ford

4.8 (2,000reviews)
97%
5545 Secor Rd.,  Toledo,  OH  43623

In operation 60 years.

Brondes Ford Toledo is a family owned dealership for over 50 years. Our goal in the collision center is to restore a vehicle to pre-accident condition in a timely manner. Our trained technicians, modern equipment, and a completely separate, fully equipped, certified aluminum shop insures we can repair any vehicle. Our use of Autowatch keeps the customers involved with the repair process all the way through so they can see everything we are doing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,000)

Customers say
Overall Customer Satisfaction
Customers consistently praised the body shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The text message update system received widespread appreciation, keeping customers informed at every stage. Staff were frequently described as friendly, professional, and courteous. Many customers were pleasantly surprised by complimentary interior and exterior cleaning. Repairs were often completed ahead of schedule, exceeding expectations. A few customers noted areas for improvement directly from their experiences: occasional incomplete repairs requiring return visits, parts missing from estimates, and in isolated cases, communication gaps or cleanliness concerns upon vehicle return.
Select to learn more
"No issues with the repair. The vehicle looks brand new, as expected."
"Excellent job by the body shop getting the mustang repaired quickly and correctly. Both the front office and the techs did a great job!"
"The Body Shop did an excellent job on the accident damage. They returned the vehicle sooner than expected. ..." Read more
"... Toledo Body Shop did a great job at not only cleaning completing the repairs on my vehicle in a timely manner, but also in keeping me informed how the work was ..." Read more
"... due to being hit, they did an amazing job with it. It looked good as new, and even better than it was before it got hit. They also cleaned the inside of ..." Read more
"... Shop did an excellent job on the accident damage. They returned the vehicle sooner than expected. Great customer service, would definitely send all ..." Read more
"My truck was finished earlier than projected. Staff was friendly and informative. The texting updates ..." Read more
"Seemed to take way too long than I expected, four weeks. And did not manage expectation of when it would ..." Read more
"... this. Kept me informed everyday with updates and actually was done4 days earlier than expected. GREAT JOB TO YOUR TEAM" Read more
"To begin with my vehicle was ready a day ahead of the promised estimate. The paint job on the hood was beautiful. I requested ..." Read more
"Communication via text kept me updated every step of the way. Additionally, when interacting with staff ..." Read more
"Love the text constant updates"
"... friendly and helpful through the experience. They had wonderful clear communication throughout the process" Read more
"... vehicle back to Brondes for the rest of the job. . I would be a whole lot more impressed had a real person called me to explain and if I were you I'd ..." Read more
"... than projected. Staff was friendly and informative. The texting updates are amazing and it was returned cleaner than I left it. 5 Stars." Read more

My Experience

Louis in the body shop diagnosed my problem that Sarasota ford could not fix. I appreciate the effort and good work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

We would definitely recommend the body shop to friends & family!

Repair Quality

Sam Anderson is the best... He initiated our claim with the insurance adjuster and we received an approved estimate within hours!

Customer Service

My Experience

My car looks great, an in a timely manner.Thanks to all involved for the job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with the way it was repaired

My Experience

Every one were very sweet and helpful. The repairs were done quickly. And I love the job that was completed. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast efficient and great work great staff

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was wonderful I couldn't ask for more. The car looks like brand new please tell all they did a beautiful job. And everyone was very nice to this old lady. Wish them all a wonderful day.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very pleased with over all experience I was very happy with my Malibu premiere when I picked my bby up !

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The truck was finished quickly, even before the insurance check arrived.

Customer Service

The guys were very helpful and explained things well.

My Experience

Repair was handled very professional from start to finish. Very happy with Final repairs. Luis Lopez deserves a raise!!!

My Experience

Fixed perfectly and they cleaned it beautifully, to boot!

My Experience

Excellent service. Daily updater. Friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The paint shop did an amazing job!

My Experience

Great service and very fast at getting the work done and getting my vehicle back to me

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean