White Family Collision Center
In operation 41 years.
The White Family dealers started in 1914 with Hugh White's first Chevrolet store in Zanesville, OH. In 1960, they opened Suburban Chevrolet in Sylvania, (Toledo) Ohio. From 1914 until now, the White Family has kept a tradition of service, a commitment to the community, and an eye on the future. A business that thinks in terms of today & tomorrow, it tells you that long after the sale is made we'll be right here, ready to help you in any way we can. We don't just sell or lease the outside of a car, the inside is, truly, the heart of our business.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Awesome experience all the way around.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Amazing experience, will 💯 recommend to all my friends and family
Repair Quality - 5.0/5.0 -
From start to finish amazing customer service.
Customer Service - 5.0/5.0 -
Amazing customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We already tell everyone to skip other shops and go right to White Family Collision Center
Repair Quality - 5.0/5.0 -
Everyone there was amazing
Customer Service - 5.0/5.0 -
We will be taking all of our needs there based on our experience there. We used to take our cars back to Honda but the service and care given from White was above and beyond what we had before
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
The work performed seems pretty good. My only complaint I have about them is the time it took to repair the vehicle. It shouldn't take an entire month to replace 1-2 parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and professional service.
Customer Service - 5.0/5.0 -
Courteous and friendly .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Will not recommend. See first comment.
Repair Quality - 1.5/5.0 -
Car looks decent. We will see how the repairs hold up. Repair took 8 weeks to complete compared to their estimate of 4 weeks. Front hood was damaged during the repair and Facility is claiming they didn't touch it. We have pics before and after showing damage occurred while vehicle was with them. After we picked up vehicle, check engine light starts flashing and vehicle has problems driving. Taken to an independent mechanic and discovered a spark plug wire was not connected to the coil causing the engine to misfire. Independent mechanic corrected. Will not recommend and will not use again.
Customer Service - 1.5/5.0 -
Texts were decent. Definately feel we were lied to multiple times.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend to anyone. Everyone was friendly and very professional. Overall great customer service!
Repair Quality - 5.0/5.0 -
The repair looks great and my truck came back cleaner than when it went in.
Customer Service - 5.0/5.0 -
Everyone I spoke to was great. Each time I needed an update I got it promptly. Everyone was extremely friendly and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a good job.
Repair Quality - 4.0/5.0 -
I know some things were unavoidable, waiting on parts, etc. My vehicle drives well, but there are some gap areas between the hood and front quarter panels, the paint is even sharp, because the gap is so tight on the passengers side.
Customer Service - 5.0/5.0 -
They kept me up to date most of the time, which was nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They stayed on the ball and the car looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I love the customer service. Very friendly staff and they communicate clearly. I will highly recommend the shop!
Repair Quality - 5.0/5.0 -
Very friendly staff and excellent customer service. Highly recommended!
Customer Service - 5.0/5.0 -
Very friendly staff and excellent customer service.