Gerber Collision & Glass - Toledo/Central Ave.

4.7 (948reviews)
94%
7625 W Central Ave,  Toledo,  OH  43617
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Gerber Collision & Glass - Toledo/Central Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (948)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or like they just rolled off the showroom floor. The friendly, professional, and knowledgeable staff received strong recognition for making the repair process easy and stress-free. Timeliness was a standout highlight, with numerous customers pleasantly surprised that their vehicles were completed ahead of schedule. Regular communication through text updates and proactive calls was widely appreciated. A few customers noted areas for improvement directly from their experiences, including occasional delays without proactive notification, inaccurate automated text updates, minor cleanliness concerns upon vehicle return, and isolated instances where repairs required a follow-up visit. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"They did a great job. Colors matched and repairs were very well done."
"Excellent service professional staff perfect repairs can't tell it was in an accident GREAT JOB THANKS TO Y'ALL GOD'S BLESSINGS TO Y'ALL"
"Amazing communication along the way plus and outstanding job on the repair. The vehicle looks like new. Would highly recommend Gerber for collision repair!"
"You guys did great. I felt like I was getting a new truck all over again. And you got done a week earlier than the predicted ..." Read more
"Fantastic! Extremely friendly and helpful. They made the process very easy. Thank you!"
"... like I was getting a new truck all over again. And you got done a week earlier than the predicted time. I am very satisfied customer." Read more
"Ready 2 weeks sooner than expected!"
"... schedule my repair right after I got an estimate and returned my vehicle to me a day earlier than the promised date." Read more
"They quoted me 10 days and it took 24 days, was not happy about that!"
"They kept me informed of progress. They were done sooner than they estimated. They were friendly. Just dont know why they changed ..." Read more

Likely to Recommend

Repair Quality

Customer Service

I was impressed your team went above and beyond and cleaned a grease stain on my leather seat while cleaning the interior. Car came back to me looking great outside and inside

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you for a wonderful experience. From the initial quote to pick up today the staff has up front and had a clear line of communication. The end product was amazing. Thanks to all for a positive experience. If I ever have to do this again. I will return and will recommend you to all who ask.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repairs look great and my car was finished earlier than expected. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Professional, prompt, and exemplary service!!!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Bob was very friendly and helpful. Didn't have anything major done, just a headlight and front bumper repair, but would use them again.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They kept me informed of progress. They were done sooner than they estimated. They were friendly. Just don’t know why they changed the settings on the controls since they were only doing the bumper.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Pathfinder is in great shape. Thanks for the repair work. You all are friendly and professional.

Likely to Recommend

Repair Quality

Gerber folks are personal, professional, and very helpful!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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