Bay Cities Auto Body

4.9 (4,644reviews)
99%
24100 S. Vermont Ave.,  Harbor City,  CA  90710

In operation 44 years, 33 years at this location.

We have been serving the South BayArea since 1981 and specialize in collision repairs. We work with all major Insurance Compainies. We have direct repairs programs with AAA, Farmers, Allstate, Safeco & Wawanesa Ins. I-Car Gold Class, and ASE certified techs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (4,644)

Customers say
Overall Customer Satisfaction
Customers consistently praise Bay Cities Auto Body for outstanding service quality, seamless communication, and timely repairs. Many highlight the exceptional professionalism and friendliness of the entire team, with numerous reviewers noting their cars were returned looking brand new. Customers frequently commend the proactive update system - including texts and calls - that kept them informed throughout the repair process. The shop's ability to coordinate directly with insurance companies and rental car agencies is repeatedly cited as a major convenience. Several loyal, repeat customers attest to the consistently high standards maintained over multiple visits. A small number of customers noted areas for improvement, including occasional delays in completion dates, isolated quality touch-up needs, and clearer communication around payment methods and scheduling changes - all shared directly from customer experiences.
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"... cannot recommend Bay Cities Auto Body enough as their quality of work and commitment to their customers is unmatched!" Read more
"... consistently outstanding. I have always found their repairs to surpass my expectations." Read more
"... work progressed was very helpful and informative.The work was done on schedule and it looks great. Thank you and I will be happy to recommend your company." Read more
"... kind. They always provided updates when necessary. They even finished ahead of schedule. This is my second time here and would come again. Thanks!" Read more
"Great communication, car looks excellent, job completed fast and on time, great shop will definitely recommend"
"It was delayed by almost a week, but the team was keeping me updated on the delays."
"... left my car like new, and worked on it promptly! I Lett it on new years and a week later it was all done! Liked their service a lot!" Read more
"... workmanship and customer service from Bay Cities Auto Body. Communication was excellent at every step, no surprises, and best of all the car looks and runs beautifully. ..." Read more
"... helpful, and professional from start to finish. They kept me updated throughout the entire process, and I really appreciated their transparency and communication every step of the way. My car looks ..." Read more
"... provided exceptional and excellent customer service, keeping me informed throughout the process which made it very impressive. I would recommend all my family and friends to this ..." Read more

Likely to Recommend

Repair Quality

Good work

Customer Service

Polite

My Experience

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I have no hesitation recommending Bay Cities Auto

Repair Quality

The work appears flawless.

Customer Service

Customer service was attentive and informed about the status of my car

My Experience

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My Experience

Great customer service, very professional and punctuated, job well done I totally satisfied and will highly recommended to friends and family. Really appreciate Abraham, Melyssa and team work you guys are excellent πŸ‘πŸΌπŸ‘πŸΌ

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Repair Quality

Excellent service, all staff were very helpful and professional especially Abraham and Malyssa and team members, thank you

Customer Service

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Repair Quality

Very satisfied, Bay Cities Auto Body always has extremely clear and constant updates. The Customer Service is lovely and they did a very high-quality job on my car. I have needed to go here a couple times and will always plan to go back when needed in the future.

Customer Service

My Experience

We were extremely satisfied with the repair, the wonderful, caring, loving staff members,and one honest person who found my wrist watch and left it in the car for me.l thought l lost it, it was very sentimental to me! Much thanks to all of you for everything!!! You were all very kind!!! Carole

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Great job on repair!

Repair Quality

Thank you for doing an awesome repair on my car! Totally satisfied!!

Customer Service

Staff was very kind, caring, and friendly!

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My Experience

Everyone was extremely friendly and updates were provided frequently. Very satisfied with their service

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My Experience

Great job as I expected. Wonderful helpful staff. I highly recommend this place.

My Experience

My Experience

Everyone was very nice!

My Experience

Great service from start to finish from all the staff I interacted with, the whole process from getting a quote online, getting clear answers to all my questions regarding the process with insurance, car rental etc. I would recommend Bay Cities to anybody.

My Experience

Overall - it was a good experience. I like the work related warranty they provided me. I liked how you set up my ride to the enterprise rental place. I lied the vast established communication and updates in between while working on my car.. They did a real good job, matching the color and the contours on the body shape. I’m very well satisfied.

My Experience

100% satisfaction!!!

My Experience

Abraham walked me through the entire process. He communicated with me whenever anything came up and explained the process so I could understand it. Thank you

My Experience

Abram did a very good job, good communication regarding my car.

Likely to Recommend

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Customer Service