Y & S Auto Body Shops Torrance

4.9 (4,532reviews)
97%
24720 Crenshaw Blvd.,  Torrance,  CA  90505

In operation 47 years, 21 years at this location.

Y&S Auto Body Shop is family Owned and has been in business since 1979. We strive for safety, quality, and service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota
Call
Email

Reviews (4,532)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlight the exceptional professionalism and courteous treatment received throughout the repair process. The daily text and email updates are frequently commended, with customers appreciating being kept informed every step of the way. Repairs are often completed ahead of schedule, and vehicles are frequently returned cleaner than expected, with many noting their cars looked brand new upon pickup. Customers also value the accurate estimates, lifetime warranty offerings, and smooth coordination with insurance companies. A few customers noted areas for improvement directly from their experience, including occasional delays due to parts, minor cleanliness concerns upon vehicle return, and payment surcharge transparency, but these were largely isolated. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... informed along the way. I truly appreciate their attention to detail and quality of work. I highly recommend this shop to anyone looking for peace of mind and ..." Read more
"Everything from start to finish was excellent. The team in the office was very professional and courteous. The best part was picking up my car and it was totally ..." Read more
"... great, everyone treated me with respect and they went above and beyond to make sure I was satisfied. Thanks guys." Read more
"Accurate time and cost estimates, very pleasant personnel and pristine repair work."
"... precise and was exactly what I paid in the end. The workmanship was flawless and it was finished on time" Read more
"... Very hands on as it relates to progress updates. Finished ahead of schedule. Next time I get T-boned by some fool who doesnt believe in stop signs, Ill ..." Read more
"... to tell me that my car was ready to be picked up, a full day earlier than expected!" Read more
"Kept us updated A week faster Work was fast Best I have had Cleaned inside and ..." Read more
"... shop is very efficient on getting the work done. My car was ready a day before the estimated time frame. They kept me updated daily." Read more
"They updated me almost every day! Early as promised. Thank you so very much! I appreciate the professionalism and care throughout ..." Read more
"... appointment to come in and see their adjuster. They also textedemailed me every day to let me know the status of the repairs." Read more
"... about two weeks to fix the damage on my car and the entire time they had my car in possession, I would receive text message updates. Fast forward to the day of ..." Read more
"I appreciate the updates I received as work progressed and believe it was the first time Ive ever had body ..." Read more
"... car looks new again! Very professional employees, excellent communication via text and email. Plus they work smoothly with Enterprise car rental for ease of obtaining ..." Read more
"... satisfied with my experience at YNS Body Shop. Their communication was excellent, and the explanation of the entire repair process was thorough and clear. Most ..." Read more

Likely to Recommend

I would definitely recommend Y & S auto body shop. They did an amazing job from the moment I stepped in there Matt and the staff. My car looks like Beautiful. Thank you.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

everyone I worked with did a great job made everything easy and fast thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I am planning to go back for an estimate on my other side sometime in the fall. I'd also like to add they are very reasonably priced. I didn't pay out of pocket for the major work (insurance covered) but I had a crack in my front windshield glass and they told me it would be 300 which I felt was very reasonable. The glass looks great. They did a very clean and wonderful job! :D

Repair Quality

Went above and beyond with the service of my vehicle, communication, customer service, and timing as it was done so much earlier than they originally told me. Amazing work and very kind staff.

Customer Service

Jose filled me in throughout the process through text which was very convenient. The nice girl at the front desk was very helpful and they both advised me to contact my insurance as I was eligible for a rental which I didn't know about. It was my first time having to go through a process like this and I really appreciate how patient, kind, and friendly they both were.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was excellent. Staff is attentive, friendly, courteous and professional. Great attention to detail. Kept me informed of updates and clearly explained the details of repairs. Thank you!

My Experience

Jesus is amazing to work with and he kept me informed at every step of the way. I was impressed with how the car was looking brand new! Thank you!

My Experience

Y&S does a great job. This was my 2nd vehicle that they've worked on. I'm very pleased with the outcome.

Likely to Recommend

Repair Quality

They did a great job.

Customer Service

They were very helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

An absolutely great experience at Y&S. They worked with my insurance company with no issues with payment. They worked with my schedule to complete the repairs on time and in perfect condition. A nice bonus was they washed and detailed my car inside and out. Outstanding service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best auto body shop They fixed my car great condition also they promise job finishing day I used this y & s auto body shop long time since 2001

Likely to Recommend

Repair Quality

Best auto body shop in southbay area

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

It is kind of pricy.

Repair Quality

Customer Service

Jesus is friendly. He is knowledgeable, tells me what I need to know and more. He is one I can trust.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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