Y & S Auto Body Shops Torrance

4.9 (4,589reviews)
97%
24720 Crenshaw Blvd.,  Torrance,  CA  90505

In operation 47 years, 21 years at this location.

Y&S Auto Body Shop is family Owned and has been in business since 1979. We strive for safety, quality, and service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota
Call
Email

Reviews (4,589)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight the excellent communication through daily text and email updates, which provided peace of mind throughout the repair process. Repairs are frequently described as flawless, with cars returned looking brand new, often detailed inside and out as a pleasant bonus. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned isolated concerns such as minor paint mismatches, occasional delays due to parts, and payment surcharge transparency, reflecting areas customers feel could be further refined.
AI-Generated from reviews written in the last 12 months
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"... incredibly easy and stress-free from start to finish. The staff was friendly, professional, and very knowledgeable, always keeping me informed along the way. I truly ..." Read more
"... satisfied with my experience at YNS Body Shop. Their communication was excellent, and the explanation of the entire repair process was thorough and clear. Most importantly, ..." Read more
"... impressed with everyone at Y&S. My car looks great, everyone treated me with respect and they went above and beyond to make sure I was satisfied. Thanks guys." Read more
"Everything from start to finish was excellent. The team in the office was very professional and courteous. The best part was picking up my car and it was totally ..." Read more
"... surprised and elated when they called to tell me that my car was ready to be picked up, a full day earlier than expected!" Read more
"... I received as work progressed and believe it was the first time Ive ever had body work done that was finished as promised." Read more
"... shop is very efficient on getting the work done. My car was ready a day before the estimated time frame. They kept me updated daily." Read more
"It was done various days before!! Not just that but it was done beautifully and they even went above and beyond to buff my headlights. ..." Read more
"... this I take a loss of income because of my time - a couple days before the date I got and email saying is was delayed- this was a huge and costly inconvenience they really ..." Read more
"... and the entire time they had my car in possession, I would receive text message updates. Fast forward to the day of the pick up, the staff member greeted me and answered ..." Read more
"I appreciate the updates I received as work progressed and believe it was the first time Ive ever had body ..." Read more
"... appointment to come in and see their adjuster. They also textedemailed me every day to let me know the status of the repairs." Read more
"... car looks new again! Very professional employees, excellent communication via text and email. Plus they work smoothly with Enterprise car rental for ease of obtaining ..." Read more
"... updated. this is one reason i only use Y S auto body. professional, courteous, and timely, and constant updates by text from start to finish." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

They always kept us updated on the repair progress. I also really appreciated the complimentary car wash inside and out—the car was super clean when we picked it up. Great service!

My Experience

Likely to Recommend

Repair Quality

Excellent work. Front desk is also very helpful.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very positive experience. The work was excellent and my service rep Jesus was exceptional. Thank you

Customer Service

Jesus was amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

YS is excellent in both craftsmanship and service. Perfection all the way! They get a 12 on a 10 scale.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Everything was as promised and on time. Car looked great, detailed inside and out.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work; very good communication re status

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everyone was very helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

John was pleasant to work with. The lady at the front (sorry, I forgot her name) was always nice. They are very organised and vehicle was ready days earlier.

Likely to Recommend

Good repair work and lovely staff.

Repair Quality

John was pleasant to work with. Vehicle was delivered days earlier. Superb paint fix. Professional and polite staff.

Customer Service

Staff was professional, organised and polite.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Y&S was very professional and communicative about the process thank you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jesus was great and ensured all repairs were done plus made sure another mirror got paint touchups and scratches in the back buffed out just because he wanted my car just right. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I'm more satisfied than I expected.

Customer Service

I'm more satisfied than I expected.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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