Y & S Auto Body Shop - San Pedro

4.8 (4,159reviews)
96%
1441 N Gaffey St,  San Pedro,  CA  90731
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In operation 38 years.

Y & S Autobody Shop is a family owned auto repair business that has been serving the community since 1970's. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Jaguar
Land Rover
Tesla
Call
Email

Reviews (4,159)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight that repairs were completed ahead of schedule, often days or even weeks early, which exceeded expectations. The quality of repairs is frequently described as exceptional, with vehicles returned looking brand new or restored to factory condition. Communication throughout the repair process is a standout strength, with customers appreciating regular updates via text, phone, and email that kept them informed and at ease. The front desk and staff are widely recognized for being friendly, courteous, knowledgeable, and genuinely caring. Several customers noted the added touch of having their vehicles cleaned and detailed upon return. A small number of customers mentioned areas for improvement, including last-minute pick-up notifications not allowing sufficient time, occasional delays in insurance follow-up communication, and isolated concerns about missing items or misalignment. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... me informed throughout the entire repair process. The quality of the work exceeded my expectations—my vehicle looks like new again. They completed the ..." Read more
"They have done a great job fixing my car. Quality of their work exceeded my expectations."
"... This team made the whole process so much easier. They were kind, patient, and really went above and beyond to make sure my car was fixed right. Communication ..." Read more
"Quality is very good so far. Appearance is back to original condition. Drives well and I dont have any issues currently."
"The repair itself was good. But in very upset and how many items were missing. They took couple items I had inside the vehicle and ..." Read more
"My car was ready for pick up 1 week before the scheduled pick up date."
"Was ready before the due date"
"... requested and kept me informed throughout the process. The repairs were completed professionally, and the customer service was outstanding. I truly appreciate their honesty, attention to detail, ..." Read more
"... service was outstanding. Friendly and efficient staff. My car looks amazing and was done before the estimated date!" Read more
"... vehicle was finished on the stated date of completion. I had to wait another 2 weeks after. Which had me not have my car for over a month" Read more
"... thoroughly. Staff was professional and courteous. Good communication throughout the process. Repair was completed days early. Will recommend!" Read more
"Communication is key. I felt very well-informed throughout every step in the process. The quality of the craftsmanship was noticeable and ..." Read more
"I had an excellent experience with Y&S Auto Body! Communication was great from start to finish — I received regular updates on my cars progress, ..." Read more
"I was informed of the progress of the reapair on a weekly basis, and promptly called when my car was ready to be ..." Read more
"I received updates by phone call, text message and email."

My Experience

Everyone was very helpful, got my car earlier than expected. Everything was excellent upon receiving my car. Everyone was helpful. I love that they kept me updated on how everything was going with my car.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was professional and friendly

Likely to Recommend

Repair Quality

Customer Service

Very professional and friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend this shop.

Repair Quality

Repair came out good. Satisfied with the work.

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I'll definitely recommend it.

Repair Quality

We are satisfied with the job done. Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Satisfied.

Likely to Recommend

Repair Quality

Complete and high quality work done promptly

Customer Service

Got good progress information.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend my family and friends to bring to your shop if any repair will be needed.

Repair Quality

The repair to my car was excellent and I was glad to have taken my car to Y&S Auto Body .

Customer Service

I was given a very warm welcome by Y&S Auto Body. All of which were friendly.

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Good

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My cars care was handled in a timely manner

Customer Service

They were courteous and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your company did an excellent job of taking care if my car and me. I felt I was in competent hands. The work was perfection. Also, your employees are so kind, professional, and funny, which I always enjoy. I give you five stars. I'd recommend you and if I ever crash again I'll come see you. You don't mind if I stay awhile.

Likely to Recommend

Repair Quality

Very good service:10

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Very good work

Repair Quality

Repairs were completed earlier than originally stated, a happy condition

Customer Service

All customer service people are helpful and courteous

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m super happy with the work that was done on my Toyota 4Runner! 😊

Likely to Recommend

Repair Quality

Very happy with the work from Y&S, they did an awesome job on my 4runner!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

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