Bay Custom - Chesapeake
In operation 8 years.
ABOUT BAY CUSTOM AUTO Bay Custom Auto has been operating since 1981 in the collision repair business. Starting as a mechanical repair business in 1971. A company that is based on both integrity and quality. As one of the oldest remaining independent repair shops in the Hampton Roads area, the auto body shop has grown and improved every year. Our quality and determination for customer satisfaction is one of the main reasons for our success. Thanks to many loyal returning customers in Hampton Roads, business relationships with local dealerships, and the respect of many insurance companies, we have been able to stay on top of the cutting edge in repairing vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Yes I would very much so recommend BAY custom to my friends and family
Repair Quality - 5.0/5.0 -
I was very satisfied the service team was. Very friendly and professional yheu kept me informed with texting messages and when I car was ready when they said I am very satisfied.
Customer Service - 5.0/5.0 -
Customer service was very good they went over everything with me .
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bay Custom was awesome- they kept me well informed throughout the process and made working with the insurance company seamless.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Bay was very prompt and courteous with keeping me informed with my vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very courteous and always greeted me with a smile
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. We appreciated the continuous updates.
Customer Service - 4.5/5.0 -
Good communication and helpful service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service & work! I a very much pleased!!! Thank you!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You kept my car to long!
Customer Service - 5.0/5.0 -
No problem with the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They handled everything great from first interaction to completion
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
A friend actually told me about Bay Custom.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Deidra was great to work with and gave me frequent updates on my truck repair
Returned Clean
Likely to Recommend - 2.5/5.0 -
Communication is lacking. Calls made messages left- no return calls. We had a paint issue that needed rectified from the first visit-
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing quality everything looks brand new!