George Farish Collision Center

4.8 (1,370reviews)
98%
2525 Airline Blvd,  Portsmouth,  VA  23701

In operation 18 years.

Here at George Farish Collision Center our number one priority is performing safe and proper repairs while providing excellent customer service. We are a locally owned and operated shop that has been serving the community since 2008 as George Farish Collision Center but our team has been in this same building serving as a Ford Dealership body shop for many years prior! Our motto is "We will treat it like it's our own" and we are passionate about automobiles so just come on down to see how we can meet your needs and exceed your expectations!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,370)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Can't even tell it was damaged. Nice job

My Experience

I am very pleased with the work performed on my vehicle. I will not hesitate to recommend you to anyone looking for collision repair.

My Experience

Everyone there was so pleasant to talk to. They got my car right in fixed a ride up and I’m completely satisfied with the job. Well done thank you all so much you guys are awesome.

My Experience

The shop was very welcoming and professional. I was walked through the process of getting an estimate for the work and was kept informed in a very timely manner of everything going on with my car. The shop worked very efficiently and the updates helped to keep me in the loop on when my car would be ready. I definitely will recommend this collision shop to anyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Only rating it a 7 because there was a pretty severe purple/blue stain on the drivers side seat. Looks like someone laid some equipment down. Having a hard time getting it out. Also the passenger seat has black smudges all over the cushion. If that hadn’t happened I’d rate higher

Likely to Recommend

10/10 would recommend!

Repair Quality

Customer Service

Amazing staff!!

Returned Clean

My Experience

Very good, excellent customer service.

Likely to Recommend

Repair Quality

They did a great job. Everyone was awesome.

Customer Service

Returned Clean

My Experience

Paint job looked great

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was my 1st experience dealing with collision repair 1st hand and this company made it easy!!!! Starting with the ladies at the front desk all the way to the person who wipes the vehicle down before you pick up, there is not 1 bad thing that I can say! My vehicle looks better than when it was hit! The customer service is A1!!!!! I will definitely recommend! 10/10

Likely to Recommend

Repair Quality

Customer Service

The customer service is A-1!

Returned Clean

My Experience

Likely to Recommend

Took to long, and doesn't give updates to costumer about why it's taking so long. I wouldn't put that service on my family or friends.

Repair Quality

Estimated repair time was 8 days. But actual repair time took almost 4 weeks. I get no updates, no courtesy calls, nothing. I had to reach out to get answers myself. Y'all need to inform a customer of when y'all can't meet the deadline. It is crucial I get my car on time. If need to extend repair time then it is vital y'all call to give updates. I'm not satisfy with this repair time. I'm a second time customer but I won't be looking forward to a 3rd visit.

Customer Service

Again, I called but every person seem like they have no idea why the repair time is taking so long. They just said that they were waiting parts. Next time don't take a car in until you have the parts.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This place of business is very honest, knowable and reasonable when body repairs are needed.. Matt is a kind person and always makes sure one is satisfied with the work performed. I highly recommend this place of business when repairs are needed.

Customer Service

Returned Clean

My Experience

When my Lexus was in an accident, a friend recommended George Farish Collison to me. I am pleased he did. The quality of the repair work was exceptional. Matt Shelton, the manager, was great to work with. He guided us through the repair process understanding how much we valued our vehicle. Matt reassured us that things would be well taken care of. I will not hesitate to recommend George Farish to others.

Likely to Recommend

Would highly recommend. A positive experience.

Repair Quality

My vehicle sustained considerable damage in an accident. A friend recommended George Farish Collison .. I'm glad he did! Working with Matt Shelton was great. He was reassuring and competent. The shop did a great repair job. Very pleased.

Customer Service

A friend recommended George Farish Collison to address my accident repair needs. I am glad he did. Matt, the shop manager was decisive and competent. The repair quality was exceptional. I will in turn recommend George Farish to others.

Returned Clean

My Experience

Yall did great! It looks awesome and you even cleaned it too! Thank you so much!

My Experience

Service day one was really good. The service on pick up felt rushed but it was a Friday after 5 p.m. I get it.