Bay State Auto Body Inc.
Why choose us? At Bay State Auto we take pride in our work and will work diligently to make sure that you vehicle is repaired to the highest industry standards. We provide an range of services to meet your needs: · Vehicle pick-up and drop-off · Our staff is fluent in Russian, Spanish, and Portuguese · We will work directly with your insurance company and help you navigate the confusing claims process. At Bay State the customer is our number one priority!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Cash
- Check
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
Reviews (265)
- Sort By:
- Newest
Likely to Recommend - 2.5/5.0 -
For simple body work yes.
Repair Quality - 1.0/5.0 -
Car not fixed
Customer Service - 1.0/5.0 -
The car was not fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome job
Likely to Recommend - 5.0/5.0 -
Absolutely.
Repair Quality - 5.0/5.0 -
Great attention to detail
Customer Service - 5.0/5.0 -
My car looks and feels brand new. It was like I drove it out of the car lot.
Likely to Recommend - 5.0/5.0 -
Thank you again
Repair Quality - 5.0/5.0 -
Thank you for making my car new again.
Customer Service - 5.0/5.0 -
This place is wonderful, they keep you up to date by messages. They give you back the car just the way you want it. They leave the car nice and clean. There customer service nice and friendly.
My Experience - 5.0/5.0 -
Bay State Auto always provides excellent service and delivers your vehicle most times earlier than promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bay State Auto always does A+ work! The staff is always professional and my vehicle is always ready earlier than promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, even detailed my car!
Customer Service - 5.0/5.0 -
They did a great job! Very customer oriented And friendly! They finished my car ahead of schedule. I would highly recommend them!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I had a very good experience, there were no issues on my end. Thanks, I would recommend Liberty & Bay State Auto Body to any one.
Customer Service - 4.0/5.0 -
I had a very good experience, there were no issues on my end. Thanks, I would recommend Liberty to any one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Door issue
Customer Service - 4.5/5.0 -
Newly installed passenger door behind drivers door does not respond to car clicker ????
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I haven’t gotten the car back yet. I can’t evaluate what I don’t have!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked brand new
Customer Service - 4.0/5.0 -
There was a problem with an air bubble in the radiator, but I immediately went back and they fixed it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication and when I had a small issue after they took care of it immediately
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Liberty insurance service however is extremely poor
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied because they have very good service, they are very friendly and my car is looking good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Awesome shop.
Repair Quality - 5.0/5.0 -
Baystate Auto did an amazing job with my car. Looked brand new.
Customer Service - 5.0/5.0 -
The customer service was awesome. Very polite.