Bay State Auto Body Inc.
Why choose us? At Bay State Auto we take pride in our work and will work diligently to make sure that you vehicle is repaired to the highest industry standards. We provide an range of services to meet your needs: · Vehicle pick-up and drop-off · Our staff is fluent in Russian, Spanish, and Portuguese · We will work directly with your insurance company and help you navigate the confusing claims process. At Bay State the customer is our number one priority!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Cash
- Check
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
Reviews (265)
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- Newest
My Experience - 5.0/5.0 -
They did a wonderful job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality.
Customer Service - 5.0/5.0 -
Bat state did a great job and have a wonderful service.
My Experience - 5.0/5.0 -
Very nice staff. Did an excellent job on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As always, the customer service and quality of the repair are exceptional. I appreciate the honesty and professionalism that the staff at Bay State shows to all customers. They go above and beyond to make sure you are happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Yuri always goes above and beyond to ensure you leave happy. He and his staff are very professional and patient!
My Experience - 5.0/5.0 -
Excellent job. Good customer service. Impeccable job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing staff at Bay State Auto Body - kept me in the loop, my car was returned repaired and even cleaned!! I will most definitely be using them in the future for any and all services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Amazing! On time, friendly, communicative!â Couldnât be better.
Likely to Recommend - 5.0/5.0 -
Best experience ever had with a body shop
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They were professional and hard working. I'm very happy liberty referred me.
Repair Quality - 5.0/5.0 -
Car was returned repaired and cleaned
Customer Service - 5.0/5.0 -
From the moment I stepped into the shop I was warmly greated. I knew right away I was in a exceptional Auto body shop
My Experience - 5.0/5.0 -
Everything. From communication to accomodation of bring me a rental to finishing the repair and bringing the car back and taking the rental. Of course the most important part was that the repair was done so well and that my car came back spotless, inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was excellent done. I had the best experience ever I am very thankful to Bay State Auto Body Inc. team for their outstanding service Yelena Lifshits
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service!
My Experience - 5.0/5.0 -
A pleasure to work with...very accommodating, as I needed a rental and professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Yuri was professional and a pleasure to work with.
My Experience - 5.0/5.0 -
Yuri is great to work with and repairs came in almost a week ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Yuri is a great guy. They took my car immediately and finished ahead of schedule. They even cleaned the interior!
My Experience - 5.0/5.0 -
I am extremely grateful for having my car serviced at Bay State Auto. The staff was polite, caring, and very professional; they also washed my car; it looked brand new. I have never had the type of service they provided before. I will continue to use their services and will recommend my friends and family to them. Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are great. Very proactive in communicating with us. The work is outstanding.