Beacon Collision Center

4.7 (390reviews)
92%
46 W Waterloo Rd,  Akron,  OH  44319

In operation 5 years.

Beacon Collision Center is a one stop shop for all of your collision repair, scratch dent and paint needs. We are a large volume shop capable of frame repair, suspension repair and all new collision repair which also comes with a limited lifetime warranty. We are a direct DRP for a multitude of insurance companies with a team of veteran techs and estimators. We are an I-Car gold class certified shop and PPG equipped within our paint department. We are linked to all OEM suppliers in our region. Our goal at our shop is to get your vehicle in, written, repaired and back to the customer in the timeliest, most accurate fashion applicable. YOU, OUR CUSTOMER IS OUR GREATEST ASSET.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (390)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional customer service, with staff members being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles looked like new upon completion. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process. While most repairs are completed on time, some delays occur due to parts availability, which customers generally understand. The shop demonstrates commitment to quality by addressing any issues that arise and ensuring customer satisfaction. Overall, customers express strong satisfaction and frequently recommend the shop to others.
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"Beacon Collision did a superb job on repairing my car. The people who work there are very professional ..." Read more
"Did a awesome job repairing my challenger.."
"They were superb. I am very happy with the way my car turned out. I would highly recommend them to everyone."
"Great job and very quick. Great customer service"
"The did an excellent job. My car looks brand new!!"
"Very friendly and patient and over-communicative which was very nice."
"called and updated me almost daily"
"They keep me updated all throughout the process"
"Good communication. Was notified of all updates"
"I had to call multiple times on the status of the car, and was given vague timelines. I had to call at ..." Read more

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Returned Clean

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They did right by me.

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My car seems to be fixed. I am happy.

Customer Service

I have no complaints. They did right by me.

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My Experience

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Very professional and first class operation

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Returned Clean

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The lady was polite and answered my questions... the man was not ...he seemed put out any time I spoke with him

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Very professional

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Returned Clean

My Experience

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The did an excellent job. My car looks brand new!!

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Returned Clean

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Repair was fine

Customer Service

Shop was fine

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Very nice and accommodating thank you so much.

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Did a awesome job repairing my challenger..

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Returned Clean

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My Experience

We greatly appreciated the ongoing communication we received from Matt & Kristen during the repair of our vehicle! The finished product was like new! It was a 5 out of 5 star experience!

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They did a great job

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Good communication. Was notified of all updates

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Returned Clean

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I will recommend them to family and friends.

Repair Quality

I have not seen the truck yet, but wife really liked the job they did. She is very satisfied.

Customer Service

They kept us updated with everything.