Caliber - Akron - Green

4.9 (1,533reviews)
99%
722 Liberty Green Dr,  Akron,  OH  44312

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,533)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than when purchased. The complimentary interior and exterior detailing was a frequent highlight, generating genuine delight. Communication throughout the repair process was widely commended, with customers appreciating regular texts, calls, and proactive updates. Timeliness was another strong point, as numerous customers reported vehicles completed ahead of schedule. A few customers noted areas for improvement directly from their comments, including occasional paint flaws and color mismatch, a windshield wiper that came loose after pickup, dusty rear cabin seats, a cigarette found in a returned vehicle, and personal items being discarded without permission. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Fantastic service with helpful and friendly staff. The repair work was absolutely top-notch. We appreciate the attention to detail and the care ..." Read more
"Caliber Collision did a fantastic job on repairing my car. All of the folks there were very friendly and proficient. ..." Read more
"When I receive my car back, it looked like brand new they detailed it inside and out better than my normal detailer. I am very pleased with everything they did."
"What a wonderful group of people! Very professional! Their work was immaculate!"
"The CRV we had repaired looks like it just came off the showroom floor. Their attention to detail is outstanding."
"About a week earlier than expected"
"The work was completed before the promised date."
"... and helpful. The whole process was seamless. And all repairs on my car were done ahead of schedule! Would definitely recommend." Read more
"Shockingly early by a day!"
"Was pushed out three days"
"Communication was timely and helpful during the entire repair process."
"Customer service was super through the entire process. They kept me up-to-date on each step of the way."
"They exceeded all of my expectations. They communicated on a regular basis and assisted me with getting information from the insurance company that the insurance ..." Read more
"Repairs were finished early, and looked great. They kept us updated regularly, including photos of progress.The team was extremely helpful, and took on extra responsibilities ..." Read more
"... garages in this area can get. They were fantastic and communication was incredible." Read more

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10 squared=100

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10 squared =100 a cut above the rest ! Service is perfection in and out! Thank you very much! Highly recommend to all my friends and fellow colleagues!

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10 squared =100

Returned Clean

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Had work done there on two vehicles and great job on both

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Nice job

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Job well done 😁

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Liz was very informative!

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Absolutely, Geico steered me to them so they also know quality as well.

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I'm absolutely satisfied,it's a 10 for sure.

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She was kind and put me at ease.

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my son just took his car there

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10byear old car looked like it just came off the showroom floor!!

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everyone was very cordial and all my questions got answered

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Returned Clean

My Experience

The team is amazing! Super kind and funny. It looks like they even polished my car and vacuumed my car !!! So kind of them. They were fast with my maintenance once the parts finally came (not their fault it took so long)

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I found a cigarette but in my car when it was returned

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I was taking care of right away. My bumper was replaced within aftermarket one that was a slight hair off, which made it stick out and see frenzy immediately addressed it and order me a bumper direct from the dealer so it fit right and worked exactly.

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Returned Clean

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Paint flaws and color mismatch

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EntireTeam was great, Heith did a amazing job and vehicle looks perfect

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Returned Clean