Caliber - Akron - Green

4.9 (1,507reviews)
99%
722 Liberty Green Dr,  Akron,  OH  44312

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,507)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs that made their vehicles look brand new, often including complimentary interior and exterior detailing that exceeded expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently highlighted, with numerous vehicles completed ahead of schedule. Customers also valued the seamless coordination with insurance companies and rental car services. A few customers noted minor concerns, such as delays due to parts availability or small finishing details, as mentioned directly in their feedback.
Select to learn more
"Fantastic service with helpful and friendly staff. The repair work was absolutely top-notch. We appreciate the attention to detail and the care put into our repair ..." Read more
"When I receive my car back, it looked like brand new they detailed it inside and out better than my normal detailer. I am very pleased ..." Read more
"... possible way. After looking over the repaired area, could not specifically identify the repair area. It was perfect. The Caliber Collision team was very friendly, courteous, ..." Read more
"What a wonderful group of people! Very professional! Their work was immaculate!"
"The CRV we had repaired looks like it just came off the showroom floor. Their attention to detail is outstanding."
"Was done 2 days early. Great job!!!!"
"About a week earlier than expected"
"I got it back a week earlier than projected."
"The work was completed before the promised date."
"Was pushed out three days"
"Communication was timely and helpful during the entire repair process."
"Repairs were finished early, and looked great. They kept us updated regularly, including photos of progress.The team was extremely helpful, and took on extra ..." Read more
"Regular updates were provided, and everything was explained in detail."
"They exceeded all of my expectations. They communicated on a regular basis and assisted me with getting information from the insurance company that the insurance ..." Read more
"staff kept in contact with me on everything. 100%"

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Excellent staff.

Returned Clean

Likely to Recommend

Repair Quality

My car came back to me cleaner than when I bought it from the dealer as a CPO.

Customer Service

Every thing that I needed to know and nothing more.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very helpful & great service & work was done excellent . ⭐️⭐️⭐️⭐️⭐️

My Experience

We use Caliber for all of our repairs. Amazing customer service and oue vehicles always come back looking like new!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car works great. It's pretty again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

When I receive my car back, it looked like brand new they detailed it inside and out better than my normal detailer. I am very pleased with everything they did.

Customer Service

Returned Clean

My Experience

What a great bunch of people to work with.

Likely to Recommend

I have seen many body shops, very clean and organized, with great customer service.

Repair Quality

Perfect match and they made sure good parts were put in place, not inferior parts.

Customer Service

Very pleasant and professional. A very clean and organized business, no junk or dirty areas. My car looked new and could not tell the fixxed areas from origanal. Very good communications throughout between them and insurance. Ended by the car being delivered to my house and it was very clean, Thanks too all!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did a wonderful job. Communicated well with me and got everything done in a good amount of time

Customer Service

Returned Clean

My Experience

What a great company to work with! Customer Service is not always at the forefront of a lot of companies today, but Caliber Collision got it right! They walked me through some grey areas with the insurance company handling my claim, kept me well informed and treated me like I was valued. Liz helped me every step of the way. A great experience.

Likely to Recommend

Repair Quality

We were very pleased with the service and outcome of the work performed by Caliber Collision. They are very customer oriented and helped us navigate the repairs and rental car with ease.

Customer Service

Liz is a great person to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

my front bumper and hood don't seem to be flush. Like maybe a clip is out of place or something

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I think they did a great job, and they are very friendly and kept me informed of the progress.

Repair Quality

As far as I can tell, my car looks like it came off the show room.

Customer Service

They kept me up to date on their progress.