Caliber - Wadsworth

4.9 (1,379reviews)
98%
976 Broad Street,  Wadsworth,  OH  44281

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,379)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before. The team received strong recognition for keeping customers informed throughout the repair process via calls and texts. Timeliness was generally well-received, with several customers noting early completions, though some mentioned delays due to back-ordered parts or holidays, which customers largely understood were outside the shop's control. Cleanliness was a pleasant surprise for many, with customers appreciating that their vehicles were detailed inside and out. A few customers noted improvement areas such as better proactive communication during repairs and ensuring all components are thoroughly checked before vehicle return, as mentioned directly in their feedback.
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"Was the best job I think Ive ever seen. I love the fact that you guys cleaned the inside ..." Read more
"Excellent job, looks better than before the accident"
"The damage that was repaired looks brand new."
"Always quality work done quickly. You work well with my insurance for a great outcome."
"The whole operation is top-notch. The people are helpful and easy to work with. They ..." Read more
"... across the board with both Caliber and Westfield is I was the one having to call for updates on the vehicle. Would have liked to see better communication. Past ..." Read more
"Outstanding communication."
"They did a nice job and kept me informed throughout the process"
"Communication throughout the process could have been better to let me know what was happening"
"Caliber Collision did job from the beginning, keeping me updated along the way, and working with my insurance company."

Likely to Recommend

Repair Quality

My car looked great when job was completed. The staff kept me updated on what was happening.

Customer Service

Returned Clean

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Repair Quality

Everything couldn't have gone better.

Customer Service

Everyone made things as easy as possible.

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Repair Quality

Customer Service

Returned Clean

My Experience

I would highly recommend Caliber. Everyone was so friendly and cared about your issues.

Likely to Recommend

I would highly recommend

Repair Quality

Great job on the repair

Customer Service

Everyone was so nice

My Experience

My 17 camry looks like a new car. Excellent repair. Also the Gentleman and Lady in the office are excellent.

My Experience

My Experience

The crew in the Wadsworth shop was great from start to finish!

My Experience

I appreciated the kind employees and appreciated the regular updates via text.

Likely to Recommend

Repair Quality

The work was well done and the staff provided regular updates via phone and/or text.

Customer Service

The staff was kind and responsive.

My Experience

The whole operation is top-notch. The people are helpful and easy to work with. They got my car in quickly, let me know exactly what was happening, and in the end my bill (I was not using insurance) was less than the quote because they didn't need to replace a part that from the outside looked damaged. Apparently all that part needed was to be put back in place. I'll definitely go back there if I need my car fixed again.

Likely to Recommend

The employees in the shop who repaired my car were the best! They did wonderful work, and I want to thank them so much.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They did a nice job and kept me informed throughout the process

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Already recommended to a few co-workers

Repair Quality

Customer Service

Returned Clean

My Experience

This is my 2nd time working with caliber and both times Mike and his team have been amazing! They have made my car like new, kept clear communication throughout, so accommodating, and finishing touch of cleaning my suv inside and out!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service