Caliber - Wooster - North

4.8 (1,825reviews)
95%
5590 Cleveland Road,  Wooster,  OH  44691

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,825)

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My Experience

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Absolutely! The communication as well as the quality of work AND the way Michael and the team went above and beyond to tell me about other damage they noticed and that they ASKED if they could fix it instead of just fixing it and giving me sticker shock was phenomenal. Not many businesses leave have that kind of integrity and I appreciate it above all else.

Repair Quality

Customer Service

The whole team was so friendly when I dropped my car off! The woman at the desk (I didn’t catch her name I’m sorry!!) was so sweet and answered all my questions, and made sure I understood everything before I signed any of the paperwork! Michael was astounding throughout the whole process as well. I got a call at least once a week with updates on the status of my vehicle, any notices of parts that needed to be ordered, and any timeline changes. Never have I been so informed and kept in the loop and I loved every second of it, even if I didn’t always answer! Not many businesses leave voicemails anymore, and as a busy woman with 2 jobs knowing that I didn’t always have to be present to receive information was very comforting.

Returned Clean

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Awesome work

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Awesome job! The back passenger side window crank is off set from other door. Will stop to adjust it.

Customer Service

Awesome job

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Great! Even cleaned the interior of the car. Good communication.

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They are the only shop we'd recommend.

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Very nice people & excellent work.

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Called regularly w/ updates - very pleased.

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I took my car to Caliber Collision for accident repairs, and the experience was exceptional from start to finish. The front desk receptionist welcomed me immediately, took my information, and promptly had a technician assess the damage. A few days later, they called me with a quick appointment slot to start the repairs. Throughout the process, the team kept us fully informed of any additional needs and called the moment the vehicle was ready. When we picked it up, the car looked fabulous—you couldn't even tell it had been rear-ended! They even detailed it inside and out. We truly appreciate the outstanding service we received.

Customer Service

I took my car to Caliber Collision for accident repairs, and the experience was exceptional from start to finish. The front desk receptionist welcomed me immediately, took my information, and promptly had a technician assess the damage. A few days later, they called me with a quick appointment slot to start the repairs. Throughout the process, the team kept us fully informed of any additional needs and called the moment the vehicle was ready. When we picked it up, the car looked fabulous—you couldn't even tell it had been rear-ended! They even detailed it inside and out. We truly appreciate the outstanding service we received.

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Exception service! They hit all the right points!

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Easy, and painless! A job well done.

Customer Service

Great!

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10 + . Customer service was beyond compare.

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I had a great experience. Everyone was very friendly and helpful. They keep you updated on your vehicle and let you know what is going on. I believe they went above and beyond. I would highly recommend them and would definitely use them again.

Customer Service

I had a great experience. Everyone was very friendly and helpful. They keep you updated on your vehicle and let you know what is going on. I believe they went above and beyond. I would highly recommend them and would definitely use them again.

Returned Clean

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All personnel were very courteous and professional.

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Everything was handled very smoothly. The entire process was professional.

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Very courteous and professional.

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Fast and a good job done

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Returned Clean

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Returned Clean