Beacon Collision Center

4.7 (393reviews)
92%
46 W Waterloo Rd,  Akron,  OH  44319

In operation 5 years.

Beacon Collision Center is a one stop shop for all of your collision repair, scratch dent and paint needs. We are a large volume shop capable of frame repair, suspension repair and all new collision repair which also comes with a limited lifetime warranty. We are a direct DRP for a multitude of insurance companies with a team of veteran techs and estimators. We are an I-Car gold class certified shop and PPG equipped within our paint department. We are linked to all OEM suppliers in our region. Our goal at our shop is to get your vehicle in, written, repaired and back to the customer in the timeliest, most accurate fashion applicable. YOU, OUR CUSTOMER IS OUR GREATEST ASSET.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (393)

Likely to Recommend

Never to anyone I'll tell them to go somewhere else

Repair Quality

They try to give me back my truck and it was not complete They broke my passenger back window and didn't know how to fix it I still don't know why they even messed with the door there was no damage done to it now my window is still broken because they couldn't fix it I really should have taken kempthorn to court I'll never do business with kempthorn again and if anyone else is reading this take your vehicle somewhere else please not kempthorn

Customer Service

No comment

Returned Clean

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The repairs were exceedingly perfect.

Repair Quality

Repairs took longer than expected. A free car rental would have a “10” rating.

Customer Service

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Repair Quality

Car needs to go back for more repairs. Body damage was fixed vary well but the car has a shake In the front end . Something mechanical is wrong.

Customer Service

Had repairs finished before estimated time

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Returned Clean

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Would say they do decent work, but keep your car and don't give updates

Repair Quality

Color doesn't seem to match 100%. There are some imperfections too

Customer Service

Had my car for 2 weeks to replace a door. Said they were short staffed, which is ok, but maybe have another trusted place to farm out some stuff when you're short or overly busy

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Extremely helpful staff! Knowledgeable, always available and very friendly. Absolutely no complaints at all. The easiest and smoothest experience from a customer standpoint. Thank you!

Customer Service

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Repair Quality

There was damage that wasn't there prior to warranty work. And there was damage in a spot that is still covered under warranty and was told there is nothing they can do about it.

Customer Service

At times communication was bad

Returned Clean

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Returned Clean

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Returned Clean

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Car runs and looks like new.

Customer Service

My Experience

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All departments were very friendly and helpful

Returned Clean

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They did a terrific job looks just like before the hit and run

Customer Service

I received one phone call and that was when I dropped they vehicle off other than that I was the one calling checking the status of the vehicle

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