Beacon Collision Center
In operation 5 years.
Beacon Collision Center is a one stop shop for all of your collision repair, scratch dent and paint needs. We are a large volume shop capable of frame repair, suspension repair and all new collision repair which also comes with a limited lifetime warranty. We are a direct DRP for a multitude of insurance companies with a team of veteran techs and estimators. We are an I-Car gold class certified shop and PPG equipped within our paint department. We are linked to all OEM suppliers in our region. Our goal at our shop is to get your vehicle in, written, repaired and back to the customer in the timeliest, most accurate fashion applicable. YOU, OUR CUSTOMER IS OUR GREATEST ASSET.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire staff, Emily, Brandon and Joshua are top notch. The work performed was impeccable and I would definitely take any future repairs to them.
Customer Service - 5.0/5.0 -
Emily was great to deal with, extremely attentive and professional.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
They did a great job with the whole repair, I just didn’t like that we had to wait for parts it took weeks before we got my car but it was not the company’s fault. Over all everything was great thanks!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a very good experience ,Joshua Muniz treated me with kindness and respect!!! My car looked amazing even tho it was the outside of my car that was fixed they detailed the inside as well I was very pleased!! Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Also when I picked my car up it was dead
Repair Quality - 0.5/5.0 -
Car looks ok but service timely mannner it was finished in communication and rental car issues and epoxy left on my car was awful
Customer Service - 0.5/5.0 -
Customer service was non existent. One lie after another of when the car would be done and chrisitian refused to return our calls. Also had to make several trips to canton which is hour away to pick up different rental cars. First one blew up second was enterprise car third one was finally ok
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joshua and Brad were great to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks like it just came out of the dealership. The repair was well done. The people who we dealt with at Kempthorn were very professional. Thank you for taking care of us.
Customer Service - 5.0/5.0 -
They put our “ broken car” back together like it was when it was brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10. Everything was great! Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and workmanship
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If I need repairs in the future, it's my go-to repair facility
Repair Quality - 5.0/5.0 -
Repairs looked like it never happened and detailing the vehicle after the repairs was a nice touch. Thanks.
Customer Service - 5.0/5.0 -
Josh was excellent and kept us informed.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
informative for customers and knowledgeable about what their approach is to repair your vehicle. very personable.
Customer Service - 4.0/5.0 -
the staff is very personable and easy to deal with.
Likely to Recommend - 0.5/5.0 -
I will not be recommending. I probably would advise against it.
Repair Quality - 2.5/5.0 -
I understand with time delays in service industry being what it is. However, multiple times I was given projection dates that were never stuck to or even close to the original. I was told "by the end of the week", "probably the first of the week" "by the end of today or first thing in the morning" so i cleared my schedule, secured a ride and then 40 minutes before closing i was called and told it was ready. Unfortunately, my ride wasn't. The delays ended up costing me $300. I was told during one call "your vehicle is in line for paint." When i asked what that meant time wise I was told, "Sir, i just told you. You're vehicle is in line for paint. We only have 2 booths!" Not sure how that was supposed to answer my question. About 12 phone calls were never returned. 4 times I called during business hours, the phone wasn't even answered. I would have voiced some of these concerns in person but when I did pick up my vehicle. I expected Josh or one of the adjusters to meet with me. Instead the person from behind the computer pulled the car around and said "Here ya go". I didn't feel that any issues I had would have mattered at that point.
Customer Service - 0.5/5.0 -
Comments in previous box explain all this.
Likely to Recommend - 3.0/5.0 -
The shop was GREAT (9 out of 10). Grange was HORRIBLE (1 out of 10).
Repair Quality - 3.0/5.0 -
I just picked up my car from the repair facility. The work that they were permitted to perform looks excellent! My only issue is with the airbag sensor. They said the insurance refused the repair for the airbag sensor due to corrosion, but the alarm/flashing light was caused by the accident. The estimator said he would get the time stamps for the error to prove that was when it started. Any assistance expediting the authorization of this repair would be greatly appreciated
Customer Service - 4.5/5.0 -
Very friendly staff.