Beacon Collision Center

4.7 (392reviews)
92%
46 W Waterloo Rd,  Akron,  OH  44319

In operation 5 years.

Beacon Collision Center is a one stop shop for all of your collision repair, scratch dent and paint needs. We are a large volume shop capable of frame repair, suspension repair and all new collision repair which also comes with a limited lifetime warranty. We are a direct DRP for a multitude of insurance companies with a team of veteran techs and estimators. We are an I-Car gold class certified shop and PPG equipped within our paint department. We are linked to all OEM suppliers in our region. Our goal at our shop is to get your vehicle in, written, repaired and back to the customer in the timeliest, most accurate fashion applicable. YOU, OUR CUSTOMER IS OUR GREATEST ASSET.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (392)

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Returned Clean

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I am truly satisfied with the service I received from customer service to the repair to the detail that was done to my car thank you 😊

Customer Service

Returned Clean

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The work quality is satisfactory however their communication is unsatisfactory

Repair Quality

Customer Service

However, this rating applies only o my experience in person at the shop. No one answered the phone for days nor returned voicemails. I was promised a call to inform me of the overall damage ans time frame to repair. I only received this information after contacting my Grange rep and complaining.

Likely to Recommend

See previous notes.

Repair Quality

Based on the initial appearance of the car, it looks like the repair has finally been completed satisfactorily. The repair took too long because they were waiting on a back ordered headlight assembly. After I located the part from the dealer where I purchased the car, Beacon completed the repair within one week. They had the car for more than 5 weeks. I understand that they had staffing problems; it was difficult to make phone contact and the contact info on their website was not up to date. The car was very clean & obviously detailed when we picked it up.

Customer Service

See prior comments

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Returned Clean

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Really happy with the work. Wish there had been a little bit more communication along the way.

Customer Service

Just would have liked a little more communication along the way.

Likely to Recommend

Repair Quality

Beacon Collision did a beautiful job of restoring the crash site. Everyone was pleasant and helpful. The work did seem to take a long time though. They had it for a month.

Customer Service

Returned Clean

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Took longer then stated and when we got car back there is a clunking noise coming from the front end. Called to ask about it and got answering machine and left message and they still haven't returned our call

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Truck looks as good as new and all repairs seem to be resolved.

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Returned Clean

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My Experience

Great service!! Employees were extremely helpful and hyper-professional. Will recommend you for anyone needing your services!

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