Beacon Collision Center

4.7 (393reviews)
92%
46 W Waterloo Rd,  Akron,  OH  44319

In operation 5 years.

Beacon Collision Center is a one stop shop for all of your collision repair, scratch dent and paint needs. We are a large volume shop capable of frame repair, suspension repair and all new collision repair which also comes with a limited lifetime warranty. We are a direct DRP for a multitude of insurance companies with a team of veteran techs and estimators. We are an I-Car gold class certified shop and PPG equipped within our paint department. We are linked to all OEM suppliers in our region. Our goal at our shop is to get your vehicle in, written, repaired and back to the customer in the timeliest, most accurate fashion applicable. YOU, OUR CUSTOMER IS OUR GREATEST ASSET.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (393)

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Real nice work on the car

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Nice people

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Nice people

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My friends and relatives if they need help will be going to that shop.

Repair Quality

Rod and everyone in the repair center are the best people I have ever met in the repair center. They did the work so well I’m very pleased.

Customer Service

Very nice people, frank and friendly, very welcoming. Comparing to the other repair center I have been Rod and other people with him are the best people and gives very wonderful service.

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Repair Quality

Repair employees did a very good job. Car looks good as new

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Repair Quality

Great job! Looks fantastic! Thanks to Alicia and Rob for all of their help and updates.

Customer Service

Great

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love the service but hope i never have to use it again

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i was very happy with the way my car looked

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I didn’t get a call telling me to drop my car off. And I didn’t get any updates on my car. I had to call myself. Other than that everyone was nice and professional

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Repair Quality

I would have given them a 10, however, there is an ongoing issue with a park assist notification that we are working through to get resolved.

Customer Service

They were very kind and accommodating.

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Was impressed that they made the repairs and cleaned the inside and outside of my vehicle.

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They were fantastic

Customer Service

Returned Clean

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Repair Quality

Some spots throughout hood where it looks like something may have been accidentally mixed in the paint or it wasn't mixed well enough. The spots were buffed out pretty well. Overall, not really worried about it.

Customer Service

I wish I had a little more communication especially since I didn't have my vehicle for a month. At one point I called, was told I was on the call list that day and would be 'called back' in about 20 minutes. I did not receive a follow up call that day or even that week.

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Thanks

Repair Quality

Thank you for fixing my 2019 highlander. It was done quickly and good quality

Customer Service

Good

Likely to Recommend

Great experience

Repair Quality

From the initial phone call to getting my car back it was an easy and amazing experience. All the staff was friendly and helpful. My car looked great and fixed on a timely fashion. I would highly recommend using them if you need to get your car fixed.

Customer Service

Super friendly

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I was told approximately 8 days to have my truck fixed , it took 26 days. I was told they found more damage and needed to order an updated part . Still should have not taken this long and they would not keep me updated as they said they would. I also noticed 300+ additional miles on my vehicle, I questioned them on this and they told me that the vehicle never left the shop where I dropped it off. The mileage does not add up on their records and I am considering a small claims suit against them .

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We are totally satisfied. Thank you

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The rear windshield wiper was installed incorrectly.

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Returned Clean