Beautiful Bodies, Inc.

4.9 (1,312reviews)
97%
10437 Lewistown Rd.,  Ashland,  VA  23005

Beautiful Bodies Inc. is an owner operated business providing excellent customer service and outstanding workmanship in the auto repair industry for over 40 years. From the initial estimate to the final inspection, we pride ourselves on maintaining the highest quality of service to our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,312)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Always recommend BB

Repair Quality

Very good work, enjoyed the whole experience

Customer Service

Very good customer service experience, could have used a few more updates but that nit picking

Returned Clean

Likely to Recommend

Repair Quality

Great service and staff

Customer Service

Outstanding communication and helpfulness

Returned Clean

Likely to Recommend

They did a great job and I am waiting for a part to come in but was very pleased with them.

Repair Quality

Customer Service

Communication was a little lacking.

Returned Clean

Likely to Recommend

I am curious why my vehicle over 300 miles on it after the repair. Also, my jumper cables were in the back seat open from it's bag. No explanation why they were out.

Repair Quality

Customer Service

I was notified after 5 days in the shop that additional repairs were needed. Then a week later notified of a repair item being back ordered. I had to call for updates.

Returned Clean

Likely to Recommend

Repair Quality

Perfectly done

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept the vehicle days longer than they estimated, and then returned it to me with flaws in the paint and the rear panel not fixed. I have to bring it back to them to fix it.

Customer Service

Everyone was very nice and apologetic for having my car so long and for giving it back to me flawed and not finished.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The communication piece was a bit off.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Great work

Returned Clean

My Experience

Thank you so very much for repairing my car! I am 110% satisfied with my repairs! Especially with how they cleaned my vehicle inside and out. Again thank you so much!

My Experience

Always provide professional services and great customer service. Very easy company to work with.

My Experience

Likely to Recommend

Repair Quality

Excellent service, car looks great. Just waiting on a new wheel. Everyone worked hard on getting parts in on a 2022, and we above and beyond for me!!

Customer Service

Likely to Recommend

Repair Quality

Repairs took 5 days longer than told due to weather. Was then told at pickup that the shop is climate controlled so outside temps don’t matter. Insurance quote listed off many repairs to drive door including removing old emblems to replace with new ones once with entire door was repainted. Then at pickup noticed many many paints chips and was told that emblems weren’t originally removed because painted was blended in just the spot of damage but insurance was quoted it was a much more expensive repair involving repainting of the entire door. Seems a bit fraudulent. The entire job looks terrible, there is clear coat sprayed on the windows and over 24 paint chips and an employee agree upon this at pickup. We were told to call after holidays to reschedule repairs so you could fix the awful work but wouldn’t schedule an appointment with us yet so I don’t believe the fix will be honored

Customer Service

My Experience

You all did a great job. I loved the emails that showed the progress. Great work on the car as well. I hope I never need body work done on a car again, but if I do, I’ll be coming back.

My Experience

The Accord looks great plus excellent friendly service

My Experience

This is the third vehicle that Beautiful Bodies has repaired for me over the past 15 years or so; as usual, the work done was excellent and of the quality I expected. Eric Smith, and the other folks I worked with were very helpful and courteous. First class in every respect.

Likely to Recommend

Repair Quality

As usual, the work done by Beautiful Bodies was excellent. Eric and the other folks there were great to work with. Thanks very much.

Customer Service

Returned Clean

My Experience

i love that i received email updates everyday regarding the status of the car and that the eta was included in this emails.