Caliber - Ashland

4.7 (3,512reviews)
96%
12210 Washington Highway,  Ashland,  VA  23005

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,512)

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The passenger side of the front fender and side fender were not setting correctly, upon our inspection. I showed it to our advisor, who saw it and made the necessary adjustments to even the sides.

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Repair Quality

Customer Service

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Repair Quality

Never thought the vehicle got damaged

Customer Service

Great work

Returned Clean

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My Experience

My Experience

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Repair Quality

Customer Service

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Repair Quality

Great service and awesome team

Customer Service

David Beck is a fun person

Returned Clean

My Experience

Explorer looks great! David kept me in the loop the whole time. This is the third time we have used Caliber in Ashland.

Likely to Recommend

Repair Quality

Great results and they did the work quickly!

Customer Service

David kept us in the loop almost daily.

Returned Clean

My Experience

Communicative process and was completed in a relatively timely manner. One thing we did notice was a zyns pack was missing from the interior of the vehicle, but overall the service and body work were great.

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Repair Quality

Customer Service

Returned Clean

My Experience

I have been using caliber for close to 14 years now. I'm always satisfied with their service. This time around my advisor Derrick was very kind and accommodating. Thanks Derrick!

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Customer Service

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My Experience

The front desk staff Susan was amazing and the entire caliber team are awesome they communicated with me every step of the way they are such a great team

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The car took over longer than expected. The communication about progress was poor and 100% driven by me. A piece of the door trim blew off because it was held with tape. And the body work is too visible with the paint. I have to take it back, and who knows how long I’ll be with out the truck, another 8-10 days that turns into 3 weeks?

Customer Service

Communication was poor

Returned Clean