Bel Air Autobody - Bel Air Inc
In operation 35 years, 4 years at this location.
Looking for an Autobody or Mechanical repair shop to service your vehicle in Harford County, Maryland? Then look no further! Bel Air Autobody and Ward Automotive are two repair facilities under one roof working together to provide excellent service. Known for our quality repairs servicing the residents of surrounding counties, our staff provides a high level of customer service and communication during the repair process!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This is not the first time using Bel Air Autobody. They never disappoint.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I opened the trunk when I got home and where they had done the repairs in the back, including the back of the backseat is completely filthy!
Likely to Recommend - 3.5/5.0 -
The inside of my vehicle was returned filthy- seat back and back carpet covered in dust and there was some sort of styrofoam trash left in the back.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Nice attention to detail. Super friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I would have given a 10 but I had to bring it back because over spray and scratches on passengers door that happened while in your care. It's a shame that one person drops the ball but it happens from time to time, but it was made right in the end. Body work and repaint of front end was very nice work! Thank you
My Experience - 5.0/5.0 -
Very happy with the quality of repair as well as completing the repair on the day promised!
My Experience - 5.0/5.0 -
Very satisfied great people to work with completely happy with everything if need be I will definitely be back whenever I need
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Alignment of Front End is not fixed. Steering wheel is crocked when driving straight.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am sorry to hear the owner died, I really liked his way of doing business. He was a really good guy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did everting right and it has a lifetime warranty.
Customer Service - 5.0/5.0 -
Very informative.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with all aspects of service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
My Experience - 0.0/5.0 -
As a previous customer, I was pleased with the work done on my Santa Cruz, however I was not pleased with the customer service. I had gotten an attitude from the phone operator after the 3-7 day deadline I was given. I did not appreciate the fact that I was spoken down on after being promised 3-7 days for minimal damage/work.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done beautifully.
Customer Service - 3.0/5.0 -
I was given a 3-7 day time span for the minimal damage that was done, and my vehicle was not done for 2 weeks. When calling for an update after the 7 days plus another snow day, I was given an attitude by the phone operator when she explained that one of their techs was out sick. While I do understand people get sick which is what she said to me, I also expected better treatment as I am also a prior customer.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The date my car would be ready kept getting pushed back which was frustrating as we were paying for our rental car out of pocket.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing work! Thanks for fixing my car and in a swift time period!