Belair Auto Collision

4.9 (584reviews)

98%

(773) 238-4565

11320 S Pulaski Rd, Chicago, IL 60655

98%

See Photos

11320 S Pulaski Rd
Chicago, IL 60655

Get Directions Email

About Belair Auto Collision

See Photos

11320 S Pulaski Rd
Chicago, IL 60655

Get Directions Email

In operation 42 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:30 am - 5:30 pm
Tue	8:30 am - 5:30 pm
Wed	8:30 am - 5:30 pm
Thu	8:30 am - 5:30 pm
Fri	8:30 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (584)

Sort By:
Newest
Rating

517 Customers Rated

5 Stars

80.7% Complete

(471)
4 Stars

5.1% Complete

(30)
3 Stars

1.4% Complete

(8)
2 Stars

0.7% Complete

(4)
1 Star

0.2% Complete

(1)
< 1 Star

0.5% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the quality of repairs, frequently noting that their vehicles looked brand new upon return. The shop receives strong praise for its professionalism, friendly atmosphere, and courteous staff. Many customers highlight excellent communication throughout the repair process, with staff keeping them informed at key stages. Timeliness is another standout strength, with numerous customers noting their vehicles were ready on time or even earlier than expected. Customers also appreciate the added touches such as vehicle cleaning and washing upon pickup. A few customers noted areas for improvement directly from their experience, including more proactive communication updates during repairs, ensuring all vehicle functions are verified before notifying customers of readiness, and attention to interior cleanliness post-repair. Overall, the overwhelming sentiment reflects a trustworthy, high-quality repair shop that customers enthusiastically recommend to family and friends.

Select to learn more

Service Quality
Timeliness

"Bel Air is AWESOME! The staff is extremely courteous and knowledgeable. My vehicle was repaired superbly! ..." Read more

"... for my auto repair. For a very long time for the unmatched professionalism, price and quality of work on top of that, very friendly courteous. I recommend ..." Read more

"... rear ended as I sat at a stop light. Not my fault! Bel Air restored my car to its original beauty & I am very happy! Thank you Bel Air :-" Read more

"... Great customer service, friendly & knowledgeable & my car was repaired perfectly!" Read more

"Friendly staff and fixed my car very quickly. The work done was excellent"

"Earlier than we expected"

"I was surprised how fast the repairs were completed"

"It was ready before it was promised!"

"Very professional. Very quick turnaround time."

"I was pleasantly surprised that my vehicle was ready before expected. They only had it 3-12 business days!"

Service Quality
Timeliness

Service Quality
Timeliness

"Bel Air is AWESOME! The staff is extremely courteous and knowledgeable. My vehicle was repaired superbly! ..." Read more

"... for my auto repair. For a very long time for the unmatched professionalism, price and quality of work on top of that, very friendly courteous. I recommend ..." Read more

"... rear ended as I sat at a stop light. Not my fault! Bel Air restored my car to its original beauty & I am very happy! Thank you Bel Air :-" Read more

"... Great customer service, friendly & knowledgeable & my car was repaired perfectly!" Read more

"Friendly staff and fixed my car very quickly. The work done was excellent"

"Earlier than we expected"

"I was surprised how fast the repairs were completed"

"It was ready before it was promised!"

"Very professional. Very quick turnaround time."

"I was pleasantly surprised that my vehicle was ready before expected. They only had it 3-12 business days!"

Kenneth (Honda owner) reviewed 7/24/26

Beverly (Jeep owner) reviewed 7/23/26

Did great job

Lawrence (Hyundai owner) reviewed 7/20/26

Been coming here for a long time and love your work

Daniel (Toyota owner) reviewed 7/16/26

Everyone did a top notch job! Thank you

Fredrick (GMC owner) reviewed 7/16/26

Jay (Ford owner) reviewed 7/13/26

Steven (Toyota owner) reviewed 6/19/26

Kevin (Toyota owner) reviewed 6/15/26

Mary (Buick owner) reviewed 6/12/26

I've already been sharing the good news!

Bob and his team work tirelessly on many vehicles, mine included. I had a significant dent in my car from a driver that switched lanes too hurriedly from his lane into mine. The repairs included two right sided panels on my vehicle. Their work is done professionally and in a timely fashion. Because they are trustworthy and professional, you can feel comfortable and confident they will do their best for you! I'd give them 10 stars if available. Go to Bel-Air, you won't be disappointed!

Kim runs a well oiled machine in that office. Your answers are addressed, at times before you ask them. She's such an asset to the business. I'm so grateful!

Kayed (Toyota owner) reviewed 6/4/26

I have been going there for my auto repair. For a very long time for the unmatched professionalism, price and quality of work on top of that, very friendly courteous. I recommend them 100%

Jeffrey (Ford owner) reviewed 5/30/26

They did great work and had wonderful customer service!

Nice people

Robert (Toyota owner) reviewed 5/29/26

Always have recommended Bel-Air

As always Excellent work. And completed on time.

Very customer friendly

Pamela (Toyota owner) reviewed 5/28/26

Highly Recommend!

Totally satisfied with Belair, from beginning to the end. Great customer service, friendly & knowledgeable & my car was repaired perfectly!

Lyndsey (Nissan owner) reviewed 5/18/26

Leeah (Toyota owner) reviewed 5/14/26

Kathy (Hyundai owner) reviewed 5/8/26

They were fantastic. I was unable to pick up my car and they delivered it to my house!!

Brendan (GMC owner) reviewed 5/6/26

Roberta (Nissan owner) reviewed 5/4/26

Richard (Toyota owner) reviewed 4/30/26

I really enjoyed doing business with Bei Air. They are really good people at the shop.

Elizabeth (Hyundai owner) reviewed 4/30/26

Everything was good. Staff very pleasant and knowledgeable.

Very good

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Belair Auto Collision

About Belair Auto Collision

Reviews (584)

517 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean