Bell Collision Center

4.8 (7,340reviews)
97%
16809 N 7th Ave,  Phoenix,  AZ  85023
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Shop AssistantSparkles

In operation 20 years.

We repair ALL MAKES & MODELS. Our professional staff of collision repair experts are on hand six days a week to serve our customers.We do collision repair and vehicle reconditioning. All of our employees are factory trained and I-CAR certified. Our shop is ASE, PPG, Honda/Acura ProFirst Certified, Nissan / Infiniti, Hyundai, Kia, and Chrysler FCA certified. All Insurances accepted.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (7,340)

Customers say
Overall Customer Satisfaction
Customers consistently praise Bell Collision for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text updates throughout the repair process. Timeliness stands out as a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond are frequently celebrated. A small number of customers noted areas for improvement, including more detailed progress updates, interior cleanliness upon vehicle return, and occasional delays in repair completion as mentioned directly in their feedback.
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"... completion time, the pricing was reasonable, and the quality of the repair was excellent. The gentleman who helped me was very kind and made ..." Read more
"Made my car look like it was brand new! In better condition than it was before the accident!"
"You guys did a beautiful job! My car looks brand new! Thank you for a job well done!!"
"The work that was done by Bell Collision was absolutely superb. I am delighted with the results, and the time it ..." Read more
"Repair looks quality. Happened faster than quoted time. Excellent customer service."
"Repairs were completed a week ahead of schedule and the Enterprise rent-a-car is within walk distance. ..." Read more
"Great job. 2 weeks earlier delivery than original estimate. Polite, knowledgeable employees."
"No promise was made but I didn't expect it to be so soon! I am very grateful that parts were available quickly."
"Took way too long I had to pay along time for a rental"
"It was ready one day before scheduled"
"... car was worked on for only 18 hours of labor. The only updates I received almost exclusively said we continue to make progress as parts trickle in. I asked multiple ..." Read more
"Daily and sometime twice with any update progress on my vehicle. Thank you"
"Communication was lacking during the process."

My Experience

Always good service

Likely to Recommend

Repair Quality

Always great setvice

Customer Service

Always professional

Returned Clean

My Experience

Professional and quick. Thank you.

My Experience

I’m very satisfied with the results and professionalism that the staff has shown in their recent encounter with us. I appreciate the kindness that you’ve shown us.

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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great company, no problems with anyone.

Repair Quality

Customer Service

Returned Clean

My Experience

The service given was the best I’ve ever seen from any company. The maintenance was diligent and the customer service was absolutely sweet. I would love to visit Honda for all my needs in the future.

My Experience

Likely to Recommend

Repair Quality

Car look new again … great Job thank you

Customer Service

Returned Clean

My Experience

Super friendly staff from reception to Shawna my insurances worker that walked me through the process and answered my questions and concernes.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Shawna Broom was great to work with and gave us excellent service.

Likely to Recommend

Repair Quality

Customer Service

Shawna Broom was excellent!

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

My Experience

Not all was repaired re 2 places to be painted on door. Will come in on Monday, will of course call you first. Talk soon.Nanci

My Experience

I’m very happy with the repair of my car! It was a pleasure dealing with everyone! I would highly recommend Bell Collision!

Likely to Recommend

Repair Quality

Work was excellent and employees pleasure to work with.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

I am beyond grateful and proud for how well taken care of and fixed my car was. Thankyou

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Repair Quality

Customer Service

My Experience

I am very pleased and satisfied with the fantastic service and completion of the repairs on my vehicle all thanks to Shawna Broome and her team! She's the best and beautiful 😍! Thank you!

Likely to Recommend

Excellent service.

Repair Quality

I am very pleased with the overall service and completed work. Shawna Broome was very informative and extraordinarily professional throughout the entirety of service. I give her a 10 for excellent customer service.

Customer Service

Shana Broome was very informative and extraordinarily professional throughout the entirety of service. She's awesome!

Likely to Recommend

Work is excellent

Repair Quality

Vehicle looks like new

Customer Service

My Experience

The facility was around the corner from my house…very convenient. The people are great to work with. The repair looks fantastic…just like new!

Likely to Recommend

I would have no issue recommending Bell Collision. They did a great job.

Repair Quality

I was pleased with the service I received.

Customer Service

The ladies at the front desk(Andrea & Rilynn were great and patient. My experience with Marcin was professional and easy to understand. He was awesome and my car looks brand new.

Returned Clean