Bell Collision Center

4.8 (7,282reviews)
96%
16809 N 7th Ave,  Phoenix,  AZ  85023
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Shop AssistantSparkles

In operation 20 years.

We repair ALL MAKES & MODELS. Our professional staff of collision repair experts are on hand six days a week to serve our customers.We do collision repair and vehicle reconditioning. All of our employees are factory trained and I-CAR certified. Our shop is ASE, PPG, Honda/Acura ProFirst Certified, Nissan / Infiniti, Hyundai, Kia, and Chrysler FCA certified. All Insurances accepted.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (7,282)

Customers say
Overall Customer Satisfaction
Customers consistently praise Bell Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for proactive communication, including regular text and phone updates throughout the repair process. A standout theme is repairs being completed ahead of schedule, often weeks earlier than estimated, which customers greatly appreciate. Staff professionalism, friendliness, and willingness to go above and beyond - including vehicle cleaning and insurance coordination - are frequently highlighted. A small number of customers noted areas for improvement, including inconsistent communication updates, occasional delays, and minor cleanliness concerns upon vehicle return, as mentioned directly in their feedback.
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"Repair looks quality. Happened faster than quoted time. Excellent customer service."
"Made my car look like it was brand new! In better condition than it was before the accident!"
"Repairs happened quickly and were done well. Staff were polite and friendly. I was kept informed ..." Read more
"You guys did a beautiful job! My car looks brand new! Thank you for a job well done!!"
"... collision because of your great customer service and the outcome of the repairs that are done here are always exceeds my expectations." Read more
"Initially given about a 1 week repair estimate. Was fixed by the next day."
"Overall, I had a good experience with Bell Collision. The repair did take longer than expected about a couple of weeks, but they kept me updated along the way and got everything ..." Read more
"Way before estimate date. Thank you."
"They were timely – the job got earlier completion than expected. The work looks quality, and the car was delivered ..." Read more
"Took way too long I had to pay along time for a rental"
"... and it looks great. Glad I brought it here. A+ - I also like that they kept me updated with text to my cell phone." Read more
"... car was worked on for only 18 hours of labor. The only updates I received almost exclusively said we continue to make progress as parts trickle in. I asked multiple times for more ..." Read more
"... get automated messages and messages from my worker. I am told the automated messages are wildly inaccurate and to ignore them, only relying on messages from my worker." Read more
"Regular communication was provided as promised."
"... staff and especially the adjustor was professional, kept me updated on every step. Easy process." Read more

My Experience

10/10. Very happy with the work done and the service provided.

Likely to Recommend

Repair Quality

Great service over all.

Customer Service

Returned Clean

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Customer Service

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I'm still wondering about my hubcap.

Repair Quality

My right, passenger side hub cap is still missing. Why? I'd appreciate knowing if it was overlooked or what has happened to it??? Please let me know.

Customer Service

Please see my previous comment.

Returned Clean

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My Experience

Shawna went beyond to get the V repaired, and it was a pleasure to work with her. Thank you

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Repair Quality

Thank you, Belle collision center, and Shawna for your thorough and expertise on my V

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Good customer service. Repair looks good. Only issue- for a simple repair took almost two weeks.

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Great quality but turnaround time is slow.

Repair Quality

Great quality, but the turnaround time for what seemed like a simple repair was longer than expected.

Customer Service

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Repair Quality

Everything looks good

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My Experience

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Repair Quality

None

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Returned Clean

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Returned Clean

My Experience

Car looks amazing!

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It is my #1 choice.

Repair Quality

Great communication with Marcin, great customer service. My car looks as good as new.

Customer Service

My Experience

Did a great job and fast time.

My Experience

Jeremy and Shawna are awesome!

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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