Crash Champions #0108 Deer Valley

4.9 (6,083reviews)
99%
22425 N. 19th Avenue,  Phoenix,  AZ  85027
See Photos
Book Appointment
Apply for Financing

In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (6,083)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new or even better than before incidents. The team receives high marks for professionalism, friendliness, and genuine care throughout the repair process. Communication stands out as a major strength, with regular text and phone updates keeping customers informed at every stage, eliminating uncertainty and building trust. Timeliness is another highlight, as many customers were pleasantly surprised to receive their vehicles ahead of the estimated completion date. Customers also appreciate added touches such as vehicle cleaning, rental car coordination, and lifetime paint warranties. A few customers noted minor issues upon vehicle return, such as small imperfections or missed repairs, though these were promptly addressed by the team. Overall, the overwhelming sentiment reflects a highly satisfied customer base that strongly recommends the shop and expresses willingness to return.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Above and beyond expectations in every way. They finished repairing my vehicle early, with great ..." Read more
"... time bringing my vehicle to them—and once again, they exceeded my expectations. Not only did they take care of the collision repairs ..." Read more
"1010 experience! Fast service, excellent communication, and consistent updates throughout the repair process. The body and paint work were ..." Read more
"The team provided a fabulous customer experience, and my truck looks fantastic."
"... are great to work with. Friendly, Professional, and all the work performed is done to a high standard. This is why this was our second visit to them. We ..." Read more
"... flaws so far. Like the accident never happened and it was a week earlier than expected. Thank you!" Read more
"Customer service was outstanding. The repairs were completed ahead of schedule, and the results turned out beautifully."
"Was 4 days earlier than expected!"
"... deal with. They kept me updated on all repairs and it was finished on the day they predicted.. well done Crash Champions on 19th" Read more
"... could go pick up the car. Around 3pm on the 26th, I received a text saying the car would be done on the 31st. On the 31st, I received a phone call around 2:30 ..." Read more
"Communication through the whole process was immaculate. Results were beyond satisfactory and were completed ..." Read more
"The service quality is excellent; they provide timely updates to clients on the latest progress."
"Everything was done perfect and the communication was perfect throughout the whole service. Id definitely use crash champions again and recommend ..." Read more
"Communication was good. I had concerns during the process they stayed on top of it and made sure my concerns ..." Read more
"... manor in which they took care me and my vehicle. They keep you very informed throughout the whole process and actually stayed ahead of schedule." Read more

My Experience

Made the whole process very easy.

My Experience

Great job, to everyone I dealt with. I had some communication issues with the insurance company and Bob helped smooth things out. Also, the woman who does the paperwork was an absolute ace at her job (sorry I forgot her name). Long story short, the made an unpleasant experience as good as can be. I’ll recommend for sure.

My Experience

Great experience. I dealt with Jesse, mainly, and he was top notch. A brief interaction with Dena today was also good. I'm pulling into Vegas now, so almost 5 hours on the road. Feels like I bought a new car. Thanks.

My Experience

They made process quick and easy!! Car looks great!

Likely to Recommend

NO.. Will Never Recommend and will NEVER return. As a matter of fact, I will go out of my way to spread the word of my bad experience.

Repair Quality

Did NOT complete repairs of damaged area....!!!!

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The bumper is popping out. I need to call the shop and have them look at it. I am sure they will take care of it right away for me.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so friendly and welcoming anytime I interacted with them. I was also very happy with how the repairs on my car went and was pleasantly surprised to see that upon pickup my car was cleaned, vacuumed and had the air in my tires filled!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the initial call to the final pick up crash champions staff made the process easy to understand, be updated along the way and ensure any questions were answered. I truly appreciate the great service and the great work that was completed on my vehicle.

Likely to Recommend

Repair Quality

Answer all my questions every time I called. My car got towed between shops and it didn't effect me at all. I was able to pick my car up to the closet shop.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys were amazing.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was very kind and professional, regardless of who I spoke with. It’s was a bit of a complicated insurance transaction but they were willing and eager to help any way they could, and the issues were ultimately resolved. I would definitely recommend this office to others for auto collision repair!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

1) Cost of doing this work is lesser when compared to other collisions center. So, I picked up this Collision center. This is my 2nd time trusting this center for my car 2)office staffs located at the office were responsive for my questions 3) They provided update on text regularly on my car status

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys are fantastic and fast. I will let my friends and family if they ever need a great service company to call you guys. Thank you for the fast service. Leticia

Likely to Recommend

I will let my friends and family about your service

Repair Quality

You guys are great

Customer Service

Your employees are very helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 6,083

Nearby Crash Champions Auto Body Shops

Auto body shops nearby

view more shops in: Phoenix  |  85027