Crash Champions #0104 Thunderbird
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication! Got my car and so happy with the work
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
So friendly and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
I received my car back on August 31 . It is now September 24 a little less then a month . I wanted to wait a few weeks to be able to give a proper review . customer service and everything was excellent along the way they kept me updated and informed along the entire process .I even accidentally brought in cash and Danielle a service advisor that i worked with throughout the entire process (loved her ) offered to bring me to the nearest ATM so i would be able to transfer the money onto a debit card . She explained all the repairs that had been done in detail and provided all paperwork and a warranty card for all work performed on the vechile . Upon further inspection to the vechile I am noticing that on the driver side the bumper has begun to slip i have to constantly click it into place in order for it to stay . I will be reaching out to shop directly for further inspection on there end . Otherwise everything on my end has been great . They were able to get me all new parts for my vechile which i requested earlier in the appraisal process all in all i left happier then i came in initially !
Customer Service - 5.0/5.0 -
I received my car back on August 31 . It is now September 24 a little less then a month . I wanted to wait a few weeks to be able to give a proper review . customer service and everything was excellent along the way they kept me updated and informed along the entire process .I even accidentally brought in cash and Danielle a service advisor that i worked with throughout the entire process (loved her ) offered to bring me to the nearest ATM so i would be able to transfer the money onto a debit card . She explained all the repairs that had been done in detail and provided all paperwork and a warranty card for all work performed on the vechile . Upon further inspection to the vechile I am noticing that on the driver side the bumper has begun to slip i have to constantly click it into place in order for it to stay . I will be reaching out to shop directly for further inspection on there end . Otherwise everything on my end has been great . They were able to get me all new parts for my vechile which i requested earlier in the appraisal process all in all i left happier then i came in initially !
My Experience - 5.0/5.0 -
I'm a big fan of crash champions. From the first day I contacted them until I got my car back was such a great experience. I walk in the door. I'm immediately greeted and the Rent-A-Car was there waiting for me. I would highly recommend them to anybody. My car looks fantastic. Like brand new off the showroom floor. Super excited to have my car back! Thank you, crash champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Danielle has been very professional, and she explained everything very well. Also I am very happy with the result. I usually have bad experiences when I leave a car to a repair shop or even dealerships. I tend to have an issue and forces me to go back and deal with it again. But from testing it multiple days and checking the damage, it looks brand new. I am very satisfied with the result and recommend Crash Champions to anyone needing vehicle repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They got me in and out so I can travel to California to see the birth of my grandchild
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
For sure
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I love that I was kept update with the progress of my car being repaired
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions did an awesome job on repairing my 2025 ford explorer. The USAA INSURANCE representative kept me informed all along the process. Thank you for your hard work and craftsmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chey was very nice and kept me informed on the progress. That was very much appreciated! Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just appreciated that you guys got it quick. I didn’t expect it was gonna be that fast but I appreciate it a lot thank you..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The bumper where I hit had damage but was not replaced..after it is submitted to the insurance i will have to return, in the future, so that it can be replaced
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
First time I was ever in an accident. They were great
Repair Quality - 5.0/5.0 -
Best service, kept me updated all the time. Great experience. Completed when they said. Professional at all times. Car looked amazing.
Customer Service - 5.0/5.0 -
Best customer service, friendly and attentive.