Crash Champions #0104 Thunderbird

4.8 (5,221reviews)
96%
8708 West Thunderbird Rd,  Peoria,  AZ  85381
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In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Call
Email

Reviews (5,221)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, factory-new, and exceeding expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Many reviewers highlighted that their vehicles were completed ahead of schedule, reflecting strong timeliness. The seamless coordination with insurance and rental car services further enhanced the overall experience. A few customers noted areas for improvement, including occasional delays beyond initial estimates, isolated issues with completed repairs such as misaligned parts or unresolved mechanical concerns, and instances where communication could have been more proactive when timelines shifted.
AI-Generated from reviews written in the last 12 months
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"... important with a newer model like the 2025 4Runner. Every panel affected by hail was restored with precision, and the paintwork and finish were flawless—our vehicle ..." Read more
"... my car. I appreciated the updates through texts. Everything was fixed and my car looked great. I appreciate how it was cleaned too. Thank you for ..." Read more
"My car looks like nothing ever happened! The paint and the body work were done impeccably. The service was top notch, and the people I came ..." Read more
"1. The door that was replaced makes a squeaky, grinding sound when opening and closing. 2. Drivers side mirror ..." Read more
"... took the time to get the repairs fixed correctly. My vehicle looks beautiful and new again! The staff was all super friendly and kind! I was ..." Read more
"Excellent work and communication. Truck was ready 6 days before promised."
"Thank you for the excellent work you did on our car and in such a timely way."
"The estimated time kept getting pushed back."
"I appreciated the text updates and that they were able to complete my repairs sooner than anticipated."
"... Communication throughout the repair was excellent. We were kept informed at every stage, timelines were honored, and there were no surprises. Crash Champions also ..." Read more
"... with the service and work performed on my vehicle. Your staff kept me informed via text or by a phone call. I knew every step that was taken in repairing my ..." Read more
"Communication, service, timeliness and cleanliness were all on point. They did a great job. We would recommend them to ..." Read more
"There was no phone call to inform me of all that needed to be repaired which was so much more than originally quoted. I ..." Read more

My Experience

Very thoughtfully company to do business with stress free experience . job will done

Likely to Recommend

Repair Quality

Customer Service

kept me informed of every step in the repairs

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We had a great experience. Cheyenne kept us up on the progress of the vehicle. The car was done ahead of schedule.

My Experience

A very professional experience from the team of Mike, Sheyanne and Chey! Explained the process, gave me a compition date, then completed early by 12 days! During the time while in the shop kept me well informed of progress each day. The repair to my car was Perfect! A very satisfied customer!

My Experience

Every person was helpful, repairs completed ahead of initial estimate. Relationship with Enterprise was very helpful as this was my first ever repair claim.

My Experience

I appreciated the text updates and that they were able to complete my repairs sooner than anticipated.

Likely to Recommend

Repair Quality

They did just fantastic. Helpful attitude, good communication, workmanship looks great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Beautiful job! Much faster than I anticipated. Thank you! 😁

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

good center

Repair Quality

sensor is giving me issues still

Customer Service

Good communication

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the communication by crash champions!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Communication was good. Very helpful and pleasant staff

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing workmanship, speed and communication.

Likely to Recommend

Repair Quality

Customer Service

I was in a minor rear end accident and took my car to crash champions. From the minute I walked into the facility for my estimate to repair completion I was immediately taken care of. I was updated daily and Chey was completely honest and helpful about each step of the process. I highly recommend this place!! My car looks great and I will forever be grateful. Thank you again for great service and thorough communication.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was amazing!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I've had the misfortune to need their body repair twice, and as long as people keep hitting me, I'll keep using Crash Champions. Great service, knowledgeable staff and always customer first

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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