Altra Collision Center - Deer Valley

4.9 (178reviews)
99%
2101 West Deer Valley Road,  Phoenix,  AZ  85027
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Shop AssistantSparkles

In operation 34 years.

Altra Collision Center is a family owned and operated repair shop that is dedicated to quality service and repairs since 1992. We strive to exceed our customers expectations

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (178)

Customers say
Overall Customer Satisfaction
Customers consistently praise Altra Collision Center for its outstanding service quality, clear communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with repairs completed ahead of schedule. Customers frequently commend the professionalism, friendliness, and thoroughness of the staff, noting that they were kept informed at every step through calls and text updates. The shop receives high marks for attention to detail, fair pricing, and going above and beyond expectations. A few customers noted minor issues such as a loose spoiler after pickup and unmet initial assurances, reflecting areas customers feel could be strengthened. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend Altra Collision Center.
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"Work was meticulous and detailed. They went above and beyond to provide excellent repair service. I highly recommend them."
"The quality of the repair was the best, it doesnt even look like it was fixed, they made a great job on a damaged Elantra 2025 Red!"
"My car door looks perfect! I never would have known that it was dented. Everything went so smoothly and ..." Read more
"Thank you. The repair is perfect ... there's absolutely no sign that there was ever any damage. I would absolutely and without any reservation recommend ..." Read more
"Work was shoddy! I will return on Monday. Drove to Apache Junction and the spoiler is loose making lots ..." Read more
"It was completed a few days early."
"They were able to complete the job sooner than discussed and that's always a good e."
"... bumper, my mothers car looks brand new. The work was completed under budget and ahead of schedule. Employees were all polite, friendly, and professional. ..." Read more
"Repair ahead of schedule and workmanship was excellent"
"Earlier than I anticipated but again doesn't help if not corrected!"
"I got text messages regularly."
"All the time and any minimal change I was aware thanks to the communication"
"Text And or a phone call every day"
"... job all the way through from the first meeting, to keeping me informed as the repairs progressed, to the finished product. Great customer service ..." Read more
"... seamless. They worked with our insurance company and kept us updated throughout. We are extremely happy with the service provided ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My front bumper and the plastic piece above that looked totally great when I went to pick up my truck on Friday October 16th.

My Experience

Altra Collision Center was amazing!! They were extremely helpful and I would recommend them to anyone who need auto work done.

My Experience

Great service, the back of my car looks like nothing ever happened to the bumper. Great customer service, they always kept us updated and informed regarding the repairs and status of the job. Thank you! Highly recommended!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

These guys do a great job!

Likely to Recommend

Repair Quality

I’m a very very satisfied customer. Everything that was discussed prior to the work was done to perfection. I would highly recommend this company! Kenny and Brock were fantastic to work with. Good Job šŸ‘

Customer Service

Returned Clean

My Experience

The repair looks great ... can't even see that there was ever any damage ! Good job !!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brock was amazing, communicated often, clearly explained the quote and the price felt fair! Car looks fantastic!!

Likely to Recommend

Repair Quality

Great communication and quality. Thanks Brock, Roger and Casey!

Customer Service

Likely to Recommend

Repair Quality

Thanks for talking care my car

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Brock was very communicative and helpful throughout my whole process and I am appreciative of him and his team fixing up my cars damages.

My Experience

Brock and his team at Altra Collision are professional, treat their customers well and of course do an amazing job! Their work on my car was of the highest caliber. I will definitley recommend Altra Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent experience. Kept me informed of the process. Car was fixed perfectly.

Customer Service

My Experience

Altra & Brock were amazing to work with. Quick diagnosis and even quicker order of parts and labor! Will recommend to everyone I know. My car feels newer than when I purchased it! Thank you team!

Likely to Recommend

Repair Quality

Always a great shop to work with! :)

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole staff was awesome to work with