Fix Auto Deer Valley

4.9 (1,664reviews)
97%
2015 West Deer Valley, Suite 104,  Phoenix,  AZ  85027
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In operation 8 years.

Fix Auto Deer Valley is an independently owned body shop with over 40 years of experience in the auto collision industry. We pride ourselves on quality repairs and provide a lifetime warranty on all work performed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,664)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a key strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is another highlight, as numerous customers were pleasantly surprised by early completions. The front office staff is widely recognized for being friendly, professional, and helpful. A few customers noted isolated concerns such as minor parts delays, cleanliness issues, or small items needing follow-up, as shared directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... the sting out of seeing your car be smushed when they fix it to perfection." Read more
"... communicative throughout the repair. A seamless process! The repair looks beautiful- like it never happened." Read more
"... top notch body shop! They always meet deadlines, their work is exceptional and the staff is amazing!" Read more
"... repairs to my vehicle from a rear end collision. It looks incredible and brand new. I couldnt be happier. I would refer you to anyone looking for repairs. ..." Read more
"... during repairs and worked well with insurance company. SUV looks like it was never damaged." Read more
"The hail damage was fixed perfectly! And even a week ahead of schedule. I could not be happier!"
"Updates were provided regularly via text and phone. Vehicle was ready 4 days ahead of the date promised. Amazing turnaround."
"Yes I was pleasantly informed my vehicle was all done and ready to be picked up A WEEK early."
"Car was fixed beautifully and was completed earlier than scheduled. Very friendly, efficient, and communicative!"
"... able to drop of vehicle while waiting for parts. The work was completed at least a week ahead of schedule. There was good communication throughout the process. ..." Read more
"Excellent service. Great communicators. Quality repair. Nice folks. Fair price. Completely satisfied."
"Communication and follow through. Doing what you stated would be done in a timely fashion. Thanks!"
"Professional, friendly and communicative throughout the repair. A seamless process! The repair looks beautiful- like ..." Read more
"... entire experience from start to finish was excellent! Communication during the repair process was clear and consistent, and the work rendered was beautiful and greatly ..." Read more
"... look fantastic. We appreciate the quick scheduling, the professional communication, and the continuous updates. We will happily use you in the future should the ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Looks like new. Thanks!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing Beautiful Work you guys all did!!! Made me cry when I saw her!!! Thanks for making her a BEAUTY and making me soooo HAPPY I needed some happiness!!!

Likely to Recommend

at the end of the day, everything was done to take my problems easy

Repair Quality

lots of heart ache but its fixed and on the road to recovery, love my merstakes

Customer Service

there great lots of help,

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everybody was very nice, and being informed of the status every few days was helpful.

Likely to Recommend

Repair Quality

Everything was great.

Customer Service

They are so efficient and kind. I appreciated being messaged with updates and the update's on repair status.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This was very pleasant experience and great work done with super quick turnaround

Likely to Recommend

It felt like long turnaround time but I don't deal with auto repairs often so not sure how it compares. Still good work and good experience but the wait was just surprising based on what others have mentioned

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you, Larry and team for your expertise and professionalism. I would recommend anyone to you that needs good honest people to do body work on their vehicle. Outstanding!!!!!

Likely to Recommend

Repair Quality

Larry's team is honest, inexpensive and professional. They had my car for three days and it looks new. Thank you for all of your hard work. I will recommend Fix It auto to my friends.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fix Auto won my business from the moment we walked in the office. Nina, at the front desk, is awesome, and made us feel comfortable with our decision. We were given an estimate on repairs, and were kept informed throughout the whole process. My vehicle was finished before the estimated date of completion, and they were even able to save us a few dollars where they were able. 10/10 would recommend to anyone looking to get their vehicle repaired!

Likely to Recommend

Repair Quality

We are missing trim/gasket between the drivers side rear door and the body. Not sure how this got missed but definitely dissatisfied. Other than that I am satisfied with the work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All over fantastic experience!! Great customer service all the way around. Super happy with my car. Thank you for everything.

My Experience

The car is beautiful again.. So very happy to have my car back. Great service… thank you so very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks brand new

Customer Service

Progress texts along the way; call to explain exactly what was being done ahead of time

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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