Fix Auto Norterra

4.9 (278reviews)

98%

(602) 806-6880

23869 N 19TH AVENUE #110, Phoenix, AZ 85085

98%

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23869 N 19TH AVENUE #110
Phoenix, AZ 85085

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About Fix Auto Norterra

See Photos

23869 N 19TH AVENUE #110
Phoenix, AZ 85085

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Fix Auto Norterra is an independently owned body shop with over 45 years of experience in the auto collision industry. We pride ourselves on quality repairs and provide a lifetime warranty on all work performed.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Subaru

Call

Website

Reviews (278)

Sort By:
Newest
Rating

236 Customers Rated

5 Stars

80.9% Complete

(225)
4 Stars

3.2% Complete

(9)
3 Stars

0.4% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.4% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with vehicles described as looking brand new or better than before. The team receives high marks for outstanding communication, providing regular updates via calls and texts throughout the repair process. Timeliness is a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciate the friendly, professional, and accommodating staff who go above and beyond. A few customers noted minor issues such as loose tire bolts, a missed scratch touch-up, and paint drip marks, though these were promptly addressed upon being raised.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent attention to detail including auto parts fit and color match. Truly excellent work !!!"

"... confident about the work being done on your vehicle. The quality of their service is exceptional, and its clear they take pride in doing the job right. I highly recommend ..." Read more

"Outstanding from start to finish. The communications and quality of work was awesome."

"... my car for four days I was barely inconvenienced. The color match on the car was unbelievable. Super grateful it looks like nothing was ever there." Read more

"My tire is lose, need it rebolted"

"... my 2.5 year old son the shop not once but twice!… finished a week early… and my truck is looking better than before… what more could you want! Incredible job!" Read more

"Everyone was really nice and my car was ready far before the estimated timeline. My car was clean inside and out when i picked it ..." Read more

"Promised on a Thursday, got it on Monday, 3 days early!"

"... with the service. The team did a great job, and the car was delivered two days earlier than promised, which was a pleasant surprise. Really appreciate the professionalism and ..." Read more

"Communication regarding the progress of the repairs were excellent and the estimated completion time was accurate! It ..." Read more

"Communication was outstanding throughout the entire process. I constantly received updates on my vehicle and the ..." Read more

"The quality of the repair was great. Fix had great communication and they handled insurance communication. The process was seamless."

"Great communication throughout and explained all work completed. Completed ahead of schedule as well."

"Communication throughout the process was outstanding!!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent attention to detail including auto parts fit and color match. Truly excellent work !!!"

"... confident about the work being done on your vehicle. The quality of their service is exceptional, and its clear they take pride in doing the job right. I highly recommend ..." Read more

"Outstanding from start to finish. The communications and quality of work was awesome."

"... my car for four days I was barely inconvenienced. The color match on the car was unbelievable. Super grateful it looks like nothing was ever there." Read more

"My tire is lose, need it rebolted"

"... my 2.5 year old son the shop not once but twice!… finished a week early… and my truck is looking better than before… what more could you want! Incredible job!" Read more

"Everyone was really nice and my car was ready far before the estimated timeline. My car was clean inside and out when i picked it ..." Read more

"Promised on a Thursday, got it on Monday, 3 days early!"

"... with the service. The team did a great job, and the car was delivered two days earlier than promised, which was a pleasant surprise. Really appreciate the professionalism and ..." Read more

"Communication regarding the progress of the repairs were excellent and the estimated completion time was accurate! It ..." Read more

"Communication was outstanding throughout the entire process. I constantly received updates on my vehicle and the ..." Read more

"The quality of the repair was great. Fix had great communication and they handled insurance communication. The process was seamless."

"Great communication throughout and explained all work completed. Completed ahead of schedule as well."

"Communication throughout the process was outstanding!!"

Lorie (Toyota owner) reviewed 9/14/26

Came in under estimate. Kept me informed. delivered early.

Kept me informed. Finished early.

Tammy Sue (Subaru owner) reviewed 9/11/26

Michael (Chevrolet owner) reviewed 9/8/26

Garrett (Infiniti owner) reviewed 9/5/26

Dennis (Ford owner) reviewed 8/20/26

Everyone I encountered was very friendly and knowledgeable.

Rebecca (Ford owner) reviewed 8/17/26

Repairs made car look like a new car again. Thank you FIX AUTO!

Shao (Nissan owner) reviewed 8/17/26

Curtis (BMW owner) reviewed 8/13/26

Marcellus (Nissan owner) reviewed 8/10/26

⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish! FIX Auto completely exceeded all expectations! Ron and Lynn truly went above and beyond, providing attentive, top-tier customer service every step of the way. Ron’s attention to detail is remarkable—his paint matching was so immaculate that my daughter’s vehicle honestly looks better now than it did brand new off the showroom floor. On top of the flawless craftsmanship, their team worked with speed, thoughtfulness, and incredible thoroughness to ensure the car was fully ready and safe before my daughter had to head back to college. I can’t thank Ron and Lynn enough for their dedication and outstanding care. If you need auto body work done right, FIX Auto is hands-down the absolute best in the business!

Andrew (RIVI owner) reviewed 8/10/26

Stephen (Toyota owner) reviewed 8/3/26

The car is very nice

Po-Jung (Porsche owner) reviewed 7/30/26

Clint (Chevrolet owner) reviewed 7/27/26

Anthony (Mercedes-Benz owner) reviewed 7/26/26

They go above and beyond! Amazing work!

Amazing people!

Steven (RIVI owner) reviewed 7/24/26

Donna (Honda owner) reviewed 7/23/26

You were amazing

Joyce (Mercedes-Benz owner) reviewed 7/21/26

Might change if tire is fixed

My tire is lose, need it rebolted

Need tire fixed

Shakil (Toyota owner) reviewed 7/20/26

Definitely

Your representative Ken is very professional and provides courteous service.

Helpful staff

Mickey (RIVI owner) reviewed 7/16/26

Brandon (Kia owner) reviewed 7/16/26

Great!

Surpassed all my expectations.

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Fix Auto Norterra

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Fix Auto Norterra

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (278)

236 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0