Fix Auto Phoenix - City Center
In operation 11 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They had my car for 11 days working on it and it was worth the wait cause the did an awesome job and got the same paint for the door color very very satisfied thank you all who worked on my vehicle.
My Experience - 5.0/5.0 -
Can’t think of anything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I hope it doesn’t happen, but yes, I would recommend Fix.
Repair Quality - 5.0/5.0 -
I had a pleasant experience with Fix. They were positive, patient & knowledgeable.
Customer Service - 5.0/5.0 -
The customer service I received from Fix was great.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are very professional and take the time to explain me everything they did to my truck, I recommend FixAuto to any one who is looking for quality work and friendly people to work with
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice to dial, Danny and Alex, went the extra mile to make sure all the details were perfect
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and transaction, installation looks great, thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
The repair seems fine at this time
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
Very professional excellent job
Customer Service - 5.0/5.0 -
Wonderful job
Likely to Recommend - 4.0/5.0 -
I would definitely recommend this shop but would be fearful on how family/friends were spoken to on the phone.
Repair Quality - 5.0/5.0 -
The job done was excellent
Customer Service - 2.0/5.0 -
The work done was excellent but Connie was very rude. When I spoke with her on the phone she was very unprofessional and she seemed irritable because the connection was cutting out. I would’ve put 10/10 but she made this a negative experience for me.
Returned Clean
My Experience - 5.0/5.0 -
Fast and professional service. They did an outstanding job on my vehicle. Customer care is top tier. Thank you BK
Likely to Recommend - 5.0/5.0 -
Carefree process.
Repair Quality - 5.0/5.0 -
On time, met all my expectations. Quality of work was outstanding. Solid customer service.
Customer Service - 5.0/5.0 -
Kept me informed every step of the process.
My Experience - 5.0/5.0 -
My vehicle looks beautiful again thanks to all that had something to do with that I would recommend to anyone that would need repairs to go there
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great they did an awesome job on my damaged car and even painted the couple of other dents I had so it wouldn't rust
Customer Service - 5.0/5.0 -
They were very helpful and they scheduled my rental car and was picked up to go get the rental while my car was repaired and I will be taking it back for a quote on damage I have on my back door that I did last year while backing out of a driveway that has a big tree
My Experience - 5.0/5.0 -
Repairs looked great. Office also kept in contact every step of the way also.
Likely to Recommend - 5.0/5.0 -
Quality repair work
Repair Quality - 5.0/5.0 -
Work came out great. Color matching was spot on. And receptionist kept me up to date with all time lines.
Customer Service - 5.0/5.0 -
Kept me up to date with everything happening
Returned Clean
My Experience - 5.0/5.0 -
Up front and Cordial folks.
My Experience - 5.0/5.0 -
There was great communication around the readiness of my vehicle. The vehicle looks good as new. I greatly appreciate their help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was fantastic all throughout the repair process. They are a very well-run repair service.
Customer Service - 5.0/5.0 -
Connie is excellent in her customer service and made the process very easy and seamless in dropping off my vehicle for the repairs and picking it up once the repairs were complete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job on my truck
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job from the repair shop!
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did an incredible job and the customer service cannot be beat
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Expert seamless repair performed on our 2024 Hyundai Santa Fe. Didn’t take too long. Danny helped out with getting the insurance to pay for everything and arranging for rental car. Super easy and convenient!