Caliber - Phoenix - N 27th Ave
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of the staff was very helpful and very professional. They knew what needed to be done and made it happen.
My Experience - 5.0/5.0 -
Thank you for cleaning my car as well as repairing it! Excellent service.
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I was given a ride home on the day I dropped my car off but no driver was available to pick me up when it was done. I had to use Lyft to get ride back to your shop and it cost me 12 dollars. if you guys want to reimburse me that would be fantastic. The guy who dropped me off guaranteed me that somebody would be able to pick me up when I needed ride back to the shop to get my car. I guess I was lied to.
Customer Service - 2.5/5.0 -
I was told by the driver who dropped me off at my apt that somebody would be able to pick me up and bring me to shop to get my car when finished. I called and was told nobody could come and get me, I was lied to I guess. I had to spend 12 dollars to have Lyft come and give me ride to pick up my car. Would be nice if you guys could reimburse me the 12 but I'm sure that won't happen right?
Returned Clean
My Experience - 5.0/5.0 -
Thank you caliber team you did an amazing job. Thank you Melissa for all your help with calling Enterprise. Thank you Dana for keeping me updated on my repairs. Please take your car collision to the caliber team. They will take care of you..
My Experience - 5.0/5.0 -
Great work! Appreciate the timely repairs.
My Experience - 5.0/5.0 -
Great customer service and they answered all my questions when asked
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazingggg
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would just warn someone to call more often or get a time estimate at the beginning.
Repair Quality - 3.5/5.0 -
It was close to my home. Communication between them, insurance, and me was poor. They took nearly a week for a minor repair.
Customer Service - 3.0/5.0 -
Poor communication about when I could bring my car back and how long it could take was poor.
My Experience - 5.0/5.0 -
Dana is a stand up guy. Diagnosed the issue and gave me the best options to move forward. Will definitely be coming back to him, whenever I need work/advice!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was done on time and it looks awesome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
White paint was left inside and outside my car. Besides that the work was good
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was so smooth from start to finish. I didn’t have to worry, it was clear my car was being well taken care of! Thank you for getting me back on the road safely!
My Experience - 5.0/5.0 -
Though "comms" were in many ways a nightmare, the work performed on the Ford Focus was undeniably done with a comprehensive and complete manner satisfying to the eye and the nature of what is the manoosha of functionality. The car looks and runs better than expected, and was done superbly to say the least!
My Experience - 5.0/5.0 -
The people at Caliber Collision were very courteous and treated my Lexus with the care it deserved. When my replacement bumper was not correct, they went out their way to make it right. I truly felt they put the customer first. Thank you Dana!! 🙂
My Experience - 5.0/5.0 -
car looks awesome and Dana P. my representative was amazing! Thank you
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great results and repairs quality