Brad's Collision Center LLC

5.0 (2,154reviews)
99%
22202 N 19th Ave,  Phoenix,  AZ  85027
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Brad's Collision Center takes pride in being a Family owned business. Get to know why Brad’s should be your first and only choice for collision repair. Bring your car in for a free damage analysis report with no appointment necessary. We have been in business since 1985, and are the largest independent collision repair facility in the area. Brad's is factory certified by Ford, GM, Chrysler, Infiniti, Nissan, Honda, Kia, and Hyundai. IT'S NO ACCIDENT, at Brad's Collision Center Service & Quality are our top priorities, our goal is to exceed every customer's expectations. We consistently achieve high praise in our Customer satisfaction surveys, and enjoy maintaining 4.9 stars with a 99% Customer satisfaction rating!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (2,154)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or better than before. The team is widely recognized for outstanding customer service, professionalism, and a welcoming atmosphere. Communication throughout the repair process is a major highlight, with customers appreciating regular text updates and proactive status notifications. Timeliness is another strong point, as many vehicles were completed ahead of schedule. Customers also frequently commend the complimentary cleaning and detailing of their vehicles upon pickup. A few customers noted isolated concerns, including occasional paint match issues, delays due to parts availability, and inconsistent digital update notifications, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... fleet vehicles, and they never disappoint. Their work is meticulous, thorough, and consistently top-notch. Pricing is always fair, timelines are honored exactly ..." Read more
"... best collision repair shop weve ever used. They are courteous, responsive, professional, and their work is always exceptional. First choice in Phoenix, always!!!" Read more
"The repair and customer service was phenomenal, Brad's went above and beyond. I would recommend this place to anyone."
"... every dollar they charge and the wait is worth it. They really care about delivering the best product possible. Many thanks. Best experience from the front desk, ..." Read more
"... SOMEWHERE ELSE! Brad's collision did a fantastic job. Supreme work. They did above and beyond what I had expected. Pleasurable, quick and easy service. And did I mention ..." Read more
"... Brads is the only place that does great work, and gave me my truck back sooner than expected. Brads is simply the best !!!!" Read more
"... and consistently top-notch. Pricing is always fair, timelines are honored exactly as promised, and the quality of the repairs speaks for itself ..." Read more
"... service and communication was great. Most importantly they started and finished on time and did a great job. I would highly recommend Brads Collision to anyone ..." Read more
"Earlier than expected, thank you!"
"Quality of repair was great. Took way too long 4 to 5 day. Estimate took 21 days with the only communication ..." Read more
"Excellent communication that kept me up to date every step of the way!"
"Great service. Kept me informed every day and got it done earlier than expected with perfect quality. Would recommend."
"We always have a great experience at Brad's. Communication is excellent. I would recommend Brad's to anyone needing body work!"
"Brad does a great job with repairs! They are also friendly and great with communication! 1010 recommend!"
"Excellent job and great communication"

Likely to Recommend

Repair Quality

Always good work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a bit of self inflicted injury to my 2020 RAM 2500. After a week and a day it is as nice as the day I bought when it was new. Doug and his guy both deserve praise and a raise! Larry

Likely to Recommend

I have already recommended Brads to a friend

Repair Quality

Customer Service

Very satisfied

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

From start to finish everyone was Great. With a teenager in the house, I will be back with my other cars. Putting on speed dial.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I couldn’t be happier that I chose Brad’s Collision Center to repair my car! They did an outstanding job, and my car looks fantastic. Throughout the entire process, they kept me informed every step of the way and communicated directly with my insurance company—which, unfortunately, was incredibly difficult to work with. They made a stressful situation so much easier. A special thank you to Doug, who worked on my car. He was professional, knowledgeable, and truly went above and beyond to make sure everything was done right. I really appreciated his attention to detail and excellent customer service.

Likely to Recommend

Like I said earlier, we have been using Brad’s collision center since 1998

Repair Quality

We have been using Brad’s Collision center since 1998. Doug was very professional in explaining everything that was needed to get my daughter’s car repaired. His team went above and beyond, surpassing all expectations. It was completed in the time frame he stated; and exactly on the estimated cost. No hidden fees or extra costs. Highly recommended for quality workmanship at a fair price.

Customer Service

Brad’s collision center has been our go-to body shop since 1998 because we have never been disappointed. We needed some repairs to our daughter’s car recently. Doug was professional and patiently explained all that was needed to complete the repairs. He would promptly reply to all email questions too. His team went above & beyond our expectations: the work was completed in the time frame stated, and exactly on budget. We have always appreciated the quality workmanship at a fair price. That’s why we always return to Brad’s Collision Center.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We have been unlucky enough to require Collision services for two family vehicles in the last couple of months. Brad’s Collision did a great job and came in consistent with their estimate and on time! Would recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Doug and Tami were excellent and will be the reason I return when/if I have vehicle damage in the future. Doug kept to the quote, did good quality work, and made the experience overall great. Tami was very personable and great communicator and very friendly.

Customer Service

Tami and Doug were great.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Brad does a great job with repairs! They are also friendly and great with communication! 10/10 recommend!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

See my yelp posting

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

I have been going to Brad’s for many years. They use OEM parts and do a great job. Doug is very knowledgeable and goes out of the way make sure you are happy with the job. Doug ensures you get a fair price whether going thru insurance or paying out of pocket. The job was completed when promised and my truck was washed and polished. I highly recommend Doug and Brad’s Collision Center.

Likely to Recommend

Repair Quality

Customer Service

I have been going to Brad’s for many years. They have always done great quality work I always have Doug process the paperwork and do the estimates. He is very knowledgeable and provides guidance thru the repair. Doug was able to find the OEM parts for my Tacoma. The work was completed when it was promised and at a fair price. Doug had my truck washed and polished for me prior to pick up. I highly recommend Doug and Brad’s Collision Center.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Polite, cooperative and helpful

Repair Quality

I was absolutely thrilled with the quality and care Brads took with my car. I wouldn’t go anywhere else‼️

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

We've used Brad's Collision twice. Both times, the vehicle looked like the damage had never happened. The staff is very helpful and friendly. I will go back to Brad's if I ever need their services again.

Likely to Recommend

Repair Quality

This is the second time we have been to Brad's. Both times the damage was repaired and literally looked like new. The people are friendly and straight forward with the repairs that will be done. I would use Brad's again and will highly recommend this business.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

will recommend

Repair Quality

These guys are Amazing. From the moment you open the door you are greeted by friendly staff. If you want a small business, family run business that puts quality and customers service 1st. Brad is your place. Our family has tried many places over the years for accidents and fender benders. Brads is the only place that does great work, and gave me my truck back sooner than expected. Brads is simply the best !!!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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