Bell Collision Center

4.8 (7,295reviews)

96%

(602) 564-7100

16809 N 7th Ave, Phoenix, AZ 85023

96%

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16809 N 7th Ave
Phoenix, AZ 85023

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About Bell Collision Center

See Photos

16809 N 7th Ave
Phoenix, AZ 85023

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 20 years.

We repair ALL MAKES & MODELS. Our professional staff of collision repair experts are on hand six days a week to serve our customers.We do collision repair and vehicle reconditioning. All of our employees are factory trained and I-CAR certified. Our shop is ASE, PPG, Honda/Acura ProFirst Certified, Nissan / Infiniti, Hyundai, Kia, and Chrysler FCA certified. All Insurances accepted.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 6:00 pm
Tue	7:00 am - 6:00 pm
Wed	7:00 am - 6:00 pm
Thu	7:00 am - 6:00 pm
Fri	7:00 am - 6:00 pm
Sat	8:00 am - 12:30 pm

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (7,295)

Sort By:
Newest
Rating

6,067 Customers Rated

5 Stars

71.2% Complete

(5191)
4 Stars

6.9% Complete

(500)
3 Stars

2% Complete

(146)
2 Stars

1.1% Complete

(78)
1 Star

0.4% Complete

(32)
< 1 Star

1.6% Complete

(120)

Customers say

Overall Customer Satisfaction

Customers consistently praise Bell Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for proactive communication, including regular text and phone updates throughout the repair process. A standout theme is repairs being completed ahead of schedule, often weeks earlier than estimated, which customers greatly appreciate. Staff professionalism, friendliness, and willingness to go above and beyond - including vehicle cleaning and insurance coordination - are frequently highlighted. A small number of customers noted areas for improvement, including inconsistent communication updates, occasional delays, and minor cleanliness concerns upon vehicle return, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Repair looks quality. Happened faster than quoted time. Excellent customer service."

"Made my car look like it was brand new! In better condition than it was before the accident!"

"Repairs happened quickly and were done well. Staff were polite and friendly. I was kept informed ..." Read more

"You guys did a beautiful job! My car looks brand new! Thank you for a job well done!!"

"... collision because of your great customer service and the outcome of the repairs that are done here are always exceeds my expectations." Read more

"Initially given about a 1 week repair estimate. Was fixed by the next day."

"Overall, I had a good experience with Bell Collision. The repair did take longer than expected about a couple of weeks, but they kept me updated along the way and got everything ..." Read more

"Way before estimate date. Thank you."

"They were timely – the job got earlier completion than expected. The work looks quality, and the car was delivered ..." Read more

"Took way too long I had to pay along time for a rental"

"... and it looks great. Glad I brought it here. A+ - I also like that they kept me updated with text to my cell phone." Read more

"... car was worked on for only 18 hours of labor. The only updates I received almost exclusively said we continue to make progress as parts trickle in. I asked multiple times for more ..." Read more

"... get automated messages and messages from my worker. I am told the automated messages are wildly inaccurate and to ignore them, only relying on messages from my worker." Read more

"Regular communication was provided as promised."

"... staff and especially the adjustor was professional, kept me updated on every step. Easy process." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Repair looks quality. Happened faster than quoted time. Excellent customer service."

"Made my car look like it was brand new! In better condition than it was before the accident!"

"Repairs happened quickly and were done well. Staff were polite and friendly. I was kept informed ..." Read more

"You guys did a beautiful job! My car looks brand new! Thank you for a job well done!!"

"... collision because of your great customer service and the outcome of the repairs that are done here are always exceeds my expectations." Read more

"Initially given about a 1 week repair estimate. Was fixed by the next day."

"Overall, I had a good experience with Bell Collision. The repair did take longer than expected about a couple of weeks, but they kept me updated along the way and got everything ..." Read more

"Way before estimate date. Thank you."

"They were timely – the job got earlier completion than expected. The work looks quality, and the car was delivered ..." Read more

"Took way too long I had to pay along time for a rental"

"... and it looks great. Glad I brought it here. A+ - I also like that they kept me updated with text to my cell phone." Read more

"... car was worked on for only 18 hours of labor. The only updates I received almost exclusively said we continue to make progress as parts trickle in. I asked multiple times for more ..." Read more

"... get automated messages and messages from my worker. I am told the automated messages are wildly inaccurate and to ignore them, only relying on messages from my worker." Read more

"Regular communication was provided as promised."

"... staff and especially the adjustor was professional, kept me updated on every step. Easy process." Read more

Rebecka (Jeep owner) reviewed 8/10/26

Extremely likely

Shawna was AMAZING!!!! She communicated with me about my car and was so friendly.

Everyone was great!

Jeremy (Toyota owner) reviewed 8/10/26

Alex (Honda owner) reviewed 8/10/26

Clede (Acura owner) reviewed 8/9/26

Merson was very professional. He explained what was needed and how the repair would be completed and the length of time.

Brittany (Honda owner) reviewed 8/8/26

The entire team was kind, informative, and helpful. The process was seamless from initial contact to pick up. Every question I had was met with brief, concise answered and options if requested. Well done!

Pedro (Nissan owner) reviewed 8/7/26

The person that was attending to my car explain everything what was happening with my vehicle constantly getting text and update

Patty (Honda owner) reviewed 8/6/26

Brandon (Audi owner) reviewed 8/6/26

Excellent work performed very timely

Jeanne (Honda owner) reviewed 8/6/26

Shawna B did a nice job in handling the repairs.

Kaycie (Honda owner) reviewed 8/3/26

Andrea (Honda owner) reviewed 8/3/26

Shawna was amazing at keeping us informed about progress and answering questions. The entire process from start to finish was hassle free and you'd never know anything ever happened to my car.

Jill (Dodge owner) reviewed 8/3/26

Kelly (Honda owner) reviewed 8/3/26

Ashley (Volkswagen owner) reviewed 7/31/26

10/10. Very happy with the work done and the service provided.

Great service over all.

Tiffany (Chevrolet owner) reviewed 7/30/26

Sharon (Toyota owner) reviewed 7/28/26

I'm still wondering about my hubcap.

My right, passenger side hub cap is still missing. Why? I'd appreciate knowing if it was overlooked or what has happened to it??? Please let me know.

Please see my previous comment.

Joaquin (Ford owner) reviewed 7/27/26

Nicole (Honda owner) reviewed 7/24/26

Carey (Toyota owner) reviewed 7/23/26

Sherry (Cadillac owner) reviewed 7/23/26

Shawna went beyond to get the V repaired, and it was a pleasure to work with her. Thank you

Thank you, Belle collision center, and Shawna for your thorough and expertise on my V

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Bell Collision Center

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Schedule an estimate appointment

About Bell Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (7,295)

6,067 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0