Bell Ford Collision Center

4.7 (509reviews)
92%
2401 W Bell Rd,  Phoenix,  AZ  85023

In operation 47 years.

Bell Ford Collision Center has been proudly serving customers valley wide for more than 40 years. We are a full service I-CAR GOLD CLASS collision repair facility. Our collision repair facility is located at Bell Ford dealership, which is conveniently located right off of the I-17 and Bell Rd. We repair all makes and models. We work with all insurance companies. Our goal is to minimize your inconvenience and treat every valued customer as a family member, by doing what is right, perform quality and safe repairs, with integrity, every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (509)

My Experience

nice work perfect repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The drivers rear tail light assembly doesn't look like it's been repaired. ( believe that was on the preliminary estimate, page 2).The drivers door handle doesn't look like it has been repaired.

Customer Service

Super nice all round.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great communication love the work on vehicle

Customer Service

Returned Clean

Likely to Recommend

High price !!!

Repair Quality

It's was a loaner, Ruby Red "Bronco". So, I never seen it after they fix it . But I'm sure it was perfect because of price it cost to have fixed. Also because I haven't heard anything from Service Manager at Bell Ford.

Customer Service

It was a loaner vehicle Ruby Red Bronco. I never seen it after it was fix. I'm sure it was done right. Because of the price they charge . And I haven't heard anything else from Service Manager at Bell Ford.

Returned Clean

My Experience

It took longer to get done, but it was worth the wait. It looks great.

Likely to Recommend

Yes we been a customer for long time

Repair Quality

Awesome service and very easy to work with … thank you

Customer Service

Very satisfied . Awesome !!!

Likely to Recommend

If I found myself in this situation again I would recommend them for sure.

Repair Quality

This team was really professional and did a great job! Made the process smoother and less complicated. Also the work came out fantastic on my car!

Customer Service

Solid and professional.

My Experience

Great experience. Communicated well and did a great quality job. Would go back next time. Thank you.

Likely to Recommend

Customer Service

Returned Clean

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Repair Quality

They do great quality work and are very friendly. Sometimes a little beyond the quoted timeframe, but who isn’t these days. Solid group

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

I got car this afternoon June 24, 2026. I took a quick look at the work. I will take a better look on June 25, 2026 My first thought was a very satisfying conclusion to the work and done in a quick timely manner. With very polite service personnel. Liz Mack -Bailey

Likely to Recommend

I would

Repair Quality

Great job. Al though I have already gave my review I am satisfied

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Can you please tell me what products were used to detail the interior and exterior of my truck? I would like to purchase them for myself to use. Thank you.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Customer Service

We barely received any updates. This is our only vehicle right now, and we are using a rental. It would be nice to know how long we would need the rental. We dropped our car off as told, but took them 4 days before they even touched it. That's 4 days of a rental we shouldn't have had to pay. They tried to request all kinds of crazy things when our regular car repair didnt mention when we first took for a full diagnostic. We decided to go with a different company to check the transmission, as we had used them before. [They gave us same day diagnostic and how long they would have and cost within 2 hours!]. Bell did recalls, which are basically free, but we really needed that door done. 4 weeks they had it with maybe an update once a week if any. That's ridiculous! They were courteous and nice, but saying it was very long and we are paying a rental.

Returned Clean

Likely to Recommend

100 % I will recommend my family to you guys.

Repair Quality

Nice customer service

Customer Service

Very helpful and proactive

Returned Clean

Likely to Recommend

Repair Quality

Though I am happy with the end results mostly still missing some vinyl on my headlight, the gentleman named Jesse that was helping me throughout the process was completely unhelpful absolutely no communication. And rather than having my vehicle for a small amount of time, it was in the shop for almost 4 weeks to change a front bumper and some very minor things.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean