Bell Ford Collision Center
In operation 47 years.
Bell Ford Collision Center has been proudly serving customers valley wide for more than 40 years. We are a full service I-CAR GOLD CLASS collision repair facility. Our collision repair facility is located at Bell Ford dealership, which is conveniently located right off of the I-17 and Bell Rd. We repair all makes and models. We work with all insurance companies. Our goal is to minimize your inconvenience and treat every valued customer as a family member, by doing what is right, perform quality and safe repairs, with integrity, every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
lots of lying...about the time frame and then to cover that up and contact with safe... Frank had a hard time telling the truth
Likely to Recommend - 0.5/5.0 -
Not honest
Repair Quality - 0.5/5.0 -
Lying staff
Customer Service - 0.5/5.0 -
Lying staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Did a good job!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our adjuster made the process so easy and the shops repairs were perfect As a former adjuster and Risk Manager I appreciate great work
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Having a new windshield put in seemed pretty long, 5 days?
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
My vehicle was brought in for repair and I brought the errors with the job to Ed’s concern before leaving. He dismissed them. I showed my husband when I got home and then called to schedule to get it fixed again. I came back and felt like my concerns seemed to annoy Ed but he agreed to fix them. I scheduled to come back for the repairs, upon arrival I was told it was raining and it wouldn’t be a good day for the paint. No one called to prevent wasting my time of driving up there just to reschedule. I was then told the fix would take three days and when I asked about a rental they told me no, I had to argue for it. I had my husband go pick it up the second time to avoid it being a communication issue. The bumper still clicks and you can still see into the seem where the the clip to attach the bumper is. From one side to the other they don’t look the same. The damaged side was not properly fixed.
Customer Service - 3.5/5.0 -
Pam was always kind. The only thing that bothered me with that was not being called before being told they couldn’t take my appointment the day I was scheduled because of the rain.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every time I dealt with Ed and Pam, they were wonderful and informative. I would highly recommend Bell Ford for collision repair. I love having my car back and it looks as good as new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job- so far it looks great
Customer Service - 5.0/5.0 -
Pam is a true communicator
Returned Clean
Likely to Recommend - 5.0/5.0 -
Bell Ford Collision, comes highly recommended!!!
Repair Quality - 5.0/5.0 -
Everyone that I encountered was very professional, polite, and attentive. The outcome of my vehicle was excellent.
Customer Service - 5.0/5.0 -
Pam, who I first encountered when I made the initial call made me feel welcomed, and at ease. Once I met Pam in person, with her calming voice, and professional demeanor I knew everything would be ok, her ordering of parts in a timely manner, and her confidence in the Ford Motor Company, as well as confidence in the workmanship of the staff and technicians made me feel that I was in the right place. Ed was the same way, very confident in his beliefs that Ford Motor Company and the professional collision technicians would put my Ford truck back in original condition. They were right!!! Ed, too was on top of things, professional, reassuring, and knows his business, he let me know what to expect in advance, he is very accurate with estimates, time frames, or any other necessities, and expenditures. Jim, Matthew, and every other tech that put in some work, kept at it until all task were completed correctly. I appreciate each person that worked on my vehicle. They all should get a 100% raise.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch!
Customer Service - 5.0/5.0 -
Best customer service ever!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, thank you so much for taking care of my Explorer. The staff were friendly and very helpful.