Bell Ford Collision Center
In operation 47 years.
Bell Ford Collision Center has been proudly serving customers valley wide for more than 40 years. We are a full service I-CAR GOLD CLASS collision repair facility. Our collision repair facility is located at Bell Ford dealership, which is conveniently located right off of the I-17 and Bell Rd. We repair all makes and models. We work with all insurance companies. Our goal is to minimize your inconvenience and treat every valued customer as a family member, by doing what is right, perform quality and safe repairs, with integrity, every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks to everyone who repaired our vehicle. It looks and drives Great! A nice surprise was the detail of the interior. Will recommend you to all my friends and family! Job well done!
My Experience - 5.0/5.0 -
My experience with Ford Collision was great. They always kept me updated. I will let family and friends know what a great job you guys did. And I will always bring my vehicles here in the future. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perla in the body is fabulous! She kept us updated on the progress of our repair. Best customer service ever!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Was notified the vehicle was done, left work got 1/2 way there and called on the way to find out the vehicle was not ready. Asked for additional work to be done, it wasn’t completed.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Door and fender were painted poorly
My Experience - 5.0/5.0 -
Every detail of the mirror of my car came out perfect, the color matched perfectly! Hat off to the workers involved, thank for a job well done!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It took way too long for the repairs to be completed. Communication was lacking from the body shop regarding status of job
Customer Service - 2.5/5.0 -
Lacking updates on status
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
There are some small dents on the left side where they worked, and the right side too. I am waiting for David to let me know if the adjuster will cover the repairs to be 100% good
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
Should replace ALL bolts, nuts, screws, washers that were removed. Not MIS-thread instead of getting the right size, that was lost. There were also I believe 2 bolts of importance that was never put back on. My hitch didn't have a wedge in it before working on the bumper. But now it does! With a seal to keep it there?
Customer Service - 1.0/5.0 -
The manager-Mike was great! The mechanic part, not so great!
Returned Clean
My Experience - 5.0/5.0 -
I was happy with how we were treated and how the staff went to bat against the insurance company for us. Making sure I was driving a safe vehicle after the repairs. The only thing I'd change would be a little more communication about the progress of the repair.
Likely to Recommend - 2.5/5.0 -
5 not for the quality of work, but the communication between customer and the department needs improvement. Again under staffed.
Repair Quality - 5.0/5.0 -
Repair to my vehicle looks great.
Customer Service - 2.5/5.0 -
I had to call alot of times to get updates. They are under staffed. their receptionist was there to help me out.
Returned Clean
My Experience - 0.0/5.0 -
No need to contact me, but 2 issues occurred that I was not happy about... 1. I was told the job would take a week to a week and a half....it was nearly 4 weeks. 2. When I brought the car in I asked if I could have 2 dings on my door fixed at my expense. I was quoted 200 to 250. During the repair process, I emailed Mike to confirm that it was being repaired....he replied that he knew nothing about it. In a second email to Pierre, I reminded him about the 2 door dings. When I picked the car up, the dings were not repaired, nor was there any communication as to why they could not be repaired. Overall, very disappointed with Bell Ford...next time I will choose the repair shop that the insurance company recommends. And as far as regular service, I will go to Camelback Ford because Bell Ford appears to be too disorganized for my taste.
Likely to Recommend - 0.5/5.0 -
I will never recommend this dealership and I will not be back for any collision repairs, any scheduled service and for any auto purchase
Repair Quality - 0.5/5.0 -
If you're going to quote me a week to a week and a half for a repair, don't take almost 4 weeks to make a simple repair.
Customer Service - 0.5/5.0 -
You need to keep customers aware of any delays. Also, if you can't repair something that the customer requested, notify them in advance instead of waiting for when they pick up the car.
Returned Clean
My Experience - 5.0/5.0 -
Great work!! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Repairs were satisfactory but I was told it was sent back a second time for detailing because there were still bugs on front bumper. When I got it back, bugs still on front bumper, found glass shards on floor board. They used some type of foam and that is on carpet and under seat. Windshield was cleaned with a dirty rag and is very streaked.
My Experience - 5.0/5.0 -
Mike in the Body Shop (Collision center) was great to work with. took his time and went over all details. He's an asset to Bell Ford
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike was excellent to work with. He’s an asset to Bell Ford
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was nice working with Mike. He gave me a quick and accurate estimate, and when I brought in it was nice and smooth.