Bell Ford Collision Center

4.7 (502reviews)
93%
2401 W Bell Rd,  Phoenix,  AZ  85023

In operation 47 years.

Bell Ford Collision Center has been proudly serving customers valley wide for more than 40 years. We are a full service I-CAR GOLD CLASS collision repair facility. Our collision repair facility is located at Bell Ford dealership, which is conveniently located right off of the I-17 and Bell Rd. We repair all makes and models. We work with all insurance companies. Our goal is to minimize your inconvenience and treat every valued customer as a family member, by doing what is right, perform quality and safe repairs, with integrity, every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (502)

My Experience

It was nice working with Mike. He gave me a quick and accurate estimate, and when I brought in it was nice and smooth.

Likely to Recommend

Repair Quality

You guys did such a great job on my car. I was very pleased with Mike and The Parts lady for coming together and getting my car put together correctly. The whole team came together and made my car look like nothing happened. I would recommend you guys to anyone that needed collision repair service.

Customer Service

Mike and the parts lady and the rest of the collision team did a amazing job on my 2023 mustang GT

Returned Clean

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Repair Quality

Customer Service

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My Experience

my rear windows needed to be fixed as the weather stripping isn't secure anymore. I've addressed this issue with the shop and the insurance and it was denied to be repaired. i was told this is due to weather, but if it is due to weather then that means this is manufactures' design flaw if the stripping starts to peel.....from weather.. this is my issue. and my feedback. SINCE THIS WAS THE EXCUSE, IV OBSERVED 10 FUSIONS ON THE ROAD AND I DONT SEE THIS ISSUE WITH ANY OF THEM. > employees were excellent.

Likely to Recommend

Repair Quality

Mike was awesome and the repair looks great. One of our window seals was damaged during the repair and he assured us it would also be taken care of.

Customer Service

Mike was great

Returned Clean

Likely to Recommend

Repair Quality

Very professional manager, who explained every aspect of my service. He was friendly and helpful. I trust him completely with my car and the work which was performed was incredibly well done. I am a very satisfied customer!

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Routine maintenance yes but Collision repair and rebuild my truck no. Probably not. Took too long. Would your team would not submit the supplementals in a timely manner.

Repair Quality

I took 2 months. My truck sat there for weeks until I started calling and raising hell. Olivia is very good she knows how to get the job done but it required staying on top of it. So 2 months later I finally got my truck back.

Customer Service

I've only had my truck back for 2 days so I really don't know yet if everything was done correctly. So far it's driving okay

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

I’ve been dealing with my issue for months! Today Will contacted Kemper and I have a refund coming as I’ve been told before. I paid Bell Ford on my credit card bcz they would not release the car unless paid in full. Now it boils down to me getting my money back. My car looks good but, I’ve never experienced any rigamoroll like dealing with everyone concerned with this repair. Crazy- just crazy!

My Experience

Will made sure I was taken care! Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chyann, Mia, Xavier were amazing and helped in anyway they could. Their support and dedication to help was awesome. They helped and were available to give as many updates as requested. Great work from Chyann, Mia, and Xavier.

My Experience

Whole team did a great job!

Likely to Recommend

Repair Quality

The whole team did a great job

Customer Service

My Experience

Very communicative with honesty & frequent updates. The repairs were thorough & look great!!

Likely to Recommend

Repair Quality

Customer Service

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No comments

Repair Quality

the process take forever

Customer Service

The only person that contact me was the receptionist I give her a 10

Likely to Recommend

Notes given were minor. Work effort itself has been agreeable. I works have no problem recommending Bell Ford Collision.

Repair Quality

Thus far our repairs have been on point. Great job on the overall work.

Customer Service

The customer service was great all around. Perhaps a little improvement on the communication front but still great service.

Returned Clean

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Repair Quality

Customer Service

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Need to fix my list

Repair Quality

Truck very dirty. Had rear glass replaced, did not remove all broken glass from rear seat and floor

Customer Service