Bell Ford Collision Center
In operation 47 years.
Bell Ford Collision Center has been proudly serving customers valley wide for more than 40 years. We are a full service I-CAR GOLD CLASS collision repair facility. Our collision repair facility is located at Bell Ford dealership, which is conveniently located right off of the I-17 and Bell Rd. We repair all makes and models. We work with all insurance companies. Our goal is to minimize your inconvenience and treat every valued customer as a family member, by doing what is right, perform quality and safe repairs, with integrity, every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
It was fine
Customer Service - 4.5/5.0 -
Fine
Returned Clean
My Experience - 0.0/5.0 -
Please call me at *** *** ****. Called and was hanged up multiple times when trying to speak to a rep about my vehicle and the reason why I was calling
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. We were not 100% happy with the finished product but they immediately corrected the problem with no hesitation in a very quick turn-around time.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The quality and speed of repair were great! Once they finally started to repair my Ford. If I had been told to keep my Ford until they had approval from insurance I could have saved at least 2 weeks of car rental. My ford was OK to drive. Now I’m fighting with guilty parties insurance to reimburse me for the rental. Very frustrating and avoidable. Their cost to rent was more than the cost to repair for 3 + weeks!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Completely satisfied with repair. Time though was not acceptable. The responsible insurance is bucking having to pay rental for 3 weeks for a drivable vehicle awaiting approval for repairs. Not my fault, they say however I could have held on to my ford until approval was attained.i waited nearly 5 mo. Till I dropped it off. I’m glad now that it’s back though.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It could not have been any worse.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Delays and broken promises.
Customer Service - 0.5/5.0 -
No comment
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Neutral about this but would have to give Brad kudos for finally identifying all of the prior issues and getting the job completed.
Repair Quality - 3.5/5.0 -
Based on quality of repair would have been a 10, but based on the time it took to complete which was almost 6 months from the time that it was approved by insurance company is highly unacceptable.
Customer Service - 2.0/5.0 -
Poor communication and no follow up
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Frank for your help
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I used to recommend bell ford. It seems service has dropped off
Repair Quality - 0.5/5.0 -
Items stolen from my vehicle along with poor quality repairs and repairs took over 3 weeks. I will not be going back
Customer Service - 0.5/5.0 -
Did not seem concerned with delays or items being stolen
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
lots of lying...about the time frame and then to cover that up and contact with safe... Frank had a hard time telling the truth
Likely to Recommend - 0.5/5.0 -
Not honest
Repair Quality - 0.5/5.0 -
Lying staff
Customer Service - 0.5/5.0 -
Lying staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Did a good job!!