Bell Road Toyota Collision Center

4.8 (583reviews)
97%
2020 W Bell Road,  Phoenix,  AZ  85023
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Shop AssistantSparkles

In operation 41 years.

Bell Road Certified Collision Center is a Toyota Certified Collision Center and an I-CAR Gold Class repair facility, reflecting the highest levels of technician training and repair standards in the collision repair industry. Our team is trained to repair today’s vehicles using manufacturer-approved repair procedures and current safety guidelines. We handle everything from minor damage to more complex repairs and work with all major insurance companies to help make the repair process as smooth and stress-free as possible. Customers appreciate our clear communication, attention to detail, and commitment to quality workmanship. Conveniently located on Bell Road just east of I-17, Bell Road Certified Collision Center is committed to restoring your vehicle properly and getting you back on the road with confidence.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (583)

My Experience

I’m always pleased with any work done at Bell Road Toyota and I know I will always get the best service with Tony Isselhardt as the service manager.

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Clear and easy communication

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My Experience

They did a wonderful job from the beginning with getting my car in as soon as possible to start the repairs. Rick was very communicative throughout the whole process and kept me updated with the expected return date. My car looks amazing and I’m so happy to have a wonderful experience with them during a stressful time. Thank you again!

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I would definitely recommend this collision center to any friends or family. They did a wonderful job!

Repair Quality

The whole process was very smooth and Ric was very helpful in keeping me update through it all. The repair job was amazing and my car looks great! Thank you again!

Customer Service

Ric was very communicative and explained every part of the process.

Returned Clean

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Everyone was professional, friendly, willing to answer any questions, & helpful in guiding me through the process of getting my car fixed.

My Experience

Best experience one could have for a car accident repair. From accident to repair was two weeks with Bell Road being very fast but were very qualified. Steve was amazing to work with, he took care of my vehicle, was clear in his communication and finished early. I’m really grateful for my experience, and thank Bell Road for an excellent job!

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My Experience

My car looks brand new you guys did an amazing job !!

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Wow! This repair was done so flawlessly that it looks as great as when I originally purchased my Toyota Highlander. BRC staff were great to work with !

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My Experience

Bell Road kept me up to date on the repairs and progress. They did a phenomenal job and even got my vehicle back to me a week early! I am glad that USAA trusts them because, now I do as well.

My Experience

Efficiency

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Repair Quality

Repair took 2 months, and was not done right the first time. Disappointed

Customer Service

Personnel were really receptive when asked to fix the paint that did not match. They accepted accountability for error. Just quality of repair was disappointing

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Returned Clean

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Derek is awesome

My Experience

Ric Stratton was very helpful, patient, communicative, and kept us updated with everything.

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Received excellent assistance from Ric Stratton.

Returned Clean

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Everything was done in a timely matter. Everything was mostly communicated.

Customer Service

Great communication (until Derek was out for the end). I had to contact to get the last couple updates. otherwise, fully satisfied

Returned Clean