Bellflower Collision
In operation 26 years.
- Lifetime Warranty
- Towing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The customer service provided was exceptional. Additionally, they performed an outstanding job on my vehicle. I highly recommend their services to anyone in need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck is absolutely beautiful. Looks like new. I am more than happy.
Customer Service - 5.0/5.0 -
They gave me constant updates. The repairs were finished in a reasonable time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bellflower Collision went above and beyond from the beginning to the end I was notified on the status of everything I will use them in the future they do great work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
really nice work
Customer Service - 5.0/5.0 -
nice
Likely to Recommend - 5.0/5.0 -
Already gave your card to my neighbor
Repair Quality - 5.0/5.0 -
Excellent customer service and excellent repair work. This group of people take pride in their work & keeping their customer happy
Customer Service - 5.0/5.0 -
Patient. Suggested best quality work. Best customer service rep I have ever had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for doing such a great job with my car! It did take longer than I anticipated, but I am very pleased with the results!
Customer Service - 5.0/5.0 -
Fantastic customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superb service and professional staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work & customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with the repairs. Trunk a bit hard to close but I believe it was from the paint. excellent customer service
Customer Service - 5.0/5.0 -
No concerns with communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s a great team with great service. I’ve been in three times over the past 6 months and despite car repairs not being something someone looks forward to, I can feel good about leaving it in their hands. I 100% recommend this shop!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Updates on my truck was nice and the hard work
Customer Service - 5.0/5.0 -
Front desk staff very good
Returned Clean
My Experience - 0.0/5.0 -
It took over a month before I was notified that my vehicle was ready for pickup. Upon receiving the vehicle, it was immediately apparent that there were serious issues related to the window replacement and required calibration. The window replacement and all necessary calibrations were supposed to be performed by Honda of Cerritos, while the body work was to be completed by Bellflower Collision. Despite this, Bellflower Collision proceeded in a way that resulted in the vehicle being released without proper calibration. Within just a few blocks of driving, multiple error codes and system fault warnings appeared. As a result, the vehicle had to be returned to Honda of Cerritos for service. Bellflower Collision is now asking me to take the vehicle to Honda myself, even though they should have coordinated and delivered the vehicle directly to Honda for the window replacement and calibration before releasing it to me. This situation has created a significant inconvenience, especially as I am now without a rental vehicle. The handling of this repair has been extremely disorganized and unacceptable. I am very dissatisfied with how this matter has been handled. If this issue is not promptly corrected and fully remediated—including proper repairs and resolution of the rental vehicle situation—I will have no choice but to escalate this matter to the appropriate regulators.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Workmanship was perfect. I had asked for a small sample of the paint so I could touch up a few small scratches, but never received any even though promised.
Customer Service - 4.5/5.0 -
See first comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional
Customer Service - 5.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
2nd time with this shop, always a positive experience.
Customer Service - 5.0/5.0 -
2nd time with this shop, always a positive experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from the team. Our car looked brand new upon return and was even detailed so it looked great!
Customer Service - 5.0/5.0 -
Great customer service. The team is very friendly and informative.