Bells & Vaughn Collision Center

4.8 (502reviews)
98%
241 N. Allen Avenue,  Pasadena,  CA  91106
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Shop AssistantSparkles

In operation 80 years.

Bells & Vaughn is family owned business since 1946 and our goal is to provide high quality repairs to all of our customers. We have a team of certified professionals committed to delivering superior quality and service. Customer needs and safety are our highest priority when dealing with repairs. Combined with exceptional skills and knowledge of the latest advanced technology, we ensure that your vehicle comes back to you looking like new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car

Reviews (502)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Bells & Vaughn's service. They consistently praise the excellent customer service, quality of repairs, and timely completion of work. Many customers appreciate the regular updates and communication throughout the repair process. The shop is often described as professional, knowledgeable, and efficient. Customers frequently mention that their vehicles look brand new after repairs, indicating high-quality workmanship. While there were occasional mentions of delays due to parts availability, customers generally felt well-informed about such issues. The cleanliness of returned vehicles and attention to detail were also highlighted positively by many reviewers.
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"Very professional, I was given updates throughout the repairs, and work was completed on time , car ..." Read more
"... bead at the edge of the wheel well is impeccable The paint match is perfect I could not ask for a better outcome" Read more
"I received excellent repair quality on my vehicle."
"They did an excellent job"
"They did a fantastic job with the repair on my Honda CRV EX."
"My car looks great, they were able to match the color and finish the work on time."
"Our vehicle was ready before the day expected!!"
"Most excellent! And delivered early! Thanks"
"It was ready earlier than promised."
"Delays due to back order but I was kept informed"
"My daughter received many messages updated her phone regarding the repair and the time and cost!!"
"Excellent communication and timelines are very much appreciated."
"Good communication"
"They are very good at communicating updates, setbacks, and seem to care about their customers."
"I received informative updates via email, which I truly appreciated."

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My Experience

Always very satisfied with our numerous family trips to Bells & Vaughn. All the staff are very helpful and very nice to deal with!

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I’m very satisfied every time I’ve brought any of our household vehicles to Bella & Vaughn

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I would absolutely recommend Bells & Vaughn Collision Center to my friends, family, and colleagues. From their outstanding customer service and clear communication to the exceptional quality of their repairs, my experience exceeded my expectations. Even with a slight delay due to replacement parts, they kept me informed every step of the way and delivered a vehicle that looks brand new. Their professionalism, attention to detail, and commitment to customer satisfaction make them a collision repair shop I would confidently recommend to anyone.

Repair Quality

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10/10 Stars! Bells & Vaughn did an incredible job repairing my Buick Envision. They took the time to ensure every detail was completed with professionalism, precision, and care. The quality of their workmanship exceeded my expectations, and my vehicle looks absolutely brand new. I truly appreciate the excellent customer service and the pride they take in their work. I highly recommend Bells & Vaughn Collision to anyone looking for honest, reliable, and top-quality collision repair. Thank you for making my car look amazing again!

Customer Service

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10/10 Stars! I am extremely satisfied with the customer service I received from Bells & Vaughn Collision Center. From start to finish, the entire team was friendly, professional, and genuinely cared about making sure I had a great experience. They kept me informed throughout the repair process, answered all of my questions, and treated me with kindness and respect. Their outstanding customer service, attention to detail, and commitment to excellence gave me complete confidence that my vehicle was in great hands. I truly appreciate the care they showed, and I highly recommend Bells & Vaughn Collision Center to anyone looking for exceptional service and high-quality repairs.

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My Experience

Raffi and Bell & Vaughn employees were completely helpful throughput the entire experience. I was very pleased with the outcome.

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Bell & Vaughn and especially Raffi have been awesome to work with. They are very helpful and professional. I would recommend them to anyone.

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I really am pleased with the customer service.

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Absolutely

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Best and efficient in every way.

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Customer service a s status was amazing

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Great service and definitely would recommend them

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Great team! They did a great job. Car looks great!

Customer Service

Was a pleasure working with Rafy

My Experience

Peter - thank you for all of your help with repairing the dents and scratches on our Audi. We greatly appreciate it and it looks wonderful.

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My Experience

Excellent customer service, Work details, and prompt timing, would recommend to everyone thank you so much

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The whole team is very nice, great customer service, prompt delivery and articulate work

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My Experience

Thank you for your excellent service! My car looks great! Aurora

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Very impressed with the entire customer service process. Thank you!

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My Experience

Great shop.

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My Experience

Bells & Vaughn collision stuff are very professional, very pleasant service they care for his clients and his job were well done thanks

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